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17 Ways to Boost Your Employee Retention Strategy

You let out a heavy sigh as you scan through the resignation letter on your desk. Employee turnover has always been somewhat of an issue at your organization. But lately, there’s been a mass exodus of talent. Unfortunately, this critical departure will leave you and the rest of your team scrambling to hit the targets on your scorecard.

You think there must be something you can do to stop the bleeding, and you’re right! We’ll share 17 ways you can boost your employee retention strategy. That way, you can spend more time crushing company goals than recruiting replacement workers.

Why Your Employee Retention Strategy Needs a Boost

Before we dive into the tactics you can use to keep staff happily employed by your firm, let’s review why implementing them will be worth your effort. Sure, turnover creates chaos in the office, disrupts workflows, and brings down morale.

But, did you know that it can cost your company up to 33% of your team member’s annual salary to replace them? That means the business may spend more than $80,000 to replace an executive earning $250,000 per year. This staggering figure accounts for lost productivity, overtime wages (to cover the departed employee’s shifts), and recruiting, onboarding, and training expenses.

The financial damage of employee turnover alone should prompt you to take action. But, the rewards of strong employee retention extend beyond the firm’s bottom line. Benefits also include happier team members, stability, and a sense of calm — all tough to put a price tag on.

17 Boosting Ideas to Try

Here are 17 of the best approaches to incorporate into your employee retention strategy:

1. Hire the Right Person

When you hire the right applicant for the job, your chance of retaining them for the long haul goes way up. That’s because they’ll be more likely to handle position responsibilities successfully and fit in well with the team.

But, when you bring in the wrong person for the role, the reverse will likely be true. They’ll probably struggle to complete their work or bond with their coworkers, ultimately leading to frustration, conflict, and turnover.

2. Onboard New Hires with Care

Selecting the best-suited professional for the position is only part of the battle. Now, you must onboard them effectively — or risk losing them early in their tenure with your company. A proper onboarding process includes:

  • introducing the new hire to the team and other key players
  • teaching them the company’s policies, procedures, history, mission, vision, and values
  • supplying them with a workspace, equipment, and technology access
  • helping them enroll in employee benefits
  • establishing expectations for the first few weeks and months of employment
  • being readily available to answer questions and provide support

Pro Tip: Consider pairing each new hire with a company veteran that can help them get acclimated.

3. Pay Competitive Wages

Your organization must pay competitive wages, or your workers will leave for a company that does. Conduct market research at least annually to ensure your salaries meet or exceed those of your competitors. If you find that your pay severely lags the market, plan to update your salary ranges for new hires and provide raises to your existing staff as soon as possible.

4. Offer a Robust Benefits Package

While your employees value money, many are even more concerned with their benefits package. So first, be sure you’re offering a solid suite of traditional benefits, like health insurance, paid time off, and a retirement savings plan match.

Then, supplement those with a wide range of perks that cater to various life and career phases. Popular examples include pet insurance, student loan repayment assistance, and legal or financial advice programs.

5. Respect Time Away from the Office

Let your employees forget about work when they are out of the office. That means don’t email, call, or text them between shifts or while they’re on vacation. Your respect for their personal time will be appreciated — likely in the form of better performance when they return or extended tenure.

6. Invest in Employee Development

Most of your team members don’t want to stagnate for the rest of their careers. They have professional dreams that they want to realize before they retire. You can help them achieve those goals by investing in their development. That investment might look like providing:

  • in-house training
  • tuition reimbursement or assistance
  • conference attendance opportunities
  • formal or informal mentoring
  • job shadowing

Remember: While they may take their newfound skills and knowledge to another employer, your organization will benefit from their enhanced capabilities in the meantime.

7. Promote from Within

Now that you’ve spent a lot of time and money on employee development, you should strive to promote your all-stars whenever possible. Lay out clear career paths during annual reviews and performance check-ins. If your team members can see a future with your firm, they won’t have to look to hit their next professional milestone elsewhere.

8. Select Leaders Carefully

Bad managers drive out good employees faster than you can blink. That’s why it’s critical to select your leadership team carefully. Be sure each manager has the traits and skills required to achieve company objectives while taking care of their employees.

9. Maintain a Welcoming Company Culture

Every employee wants to feel welcome in their workplace, like they belong. So, your company should establish and maintain a culture that champions diversity, equity, and inclusion. The firm should also ensure that employee policies are fair and promote transparency through open and regular communication.

Pro Tip: Another way to make employees feel like they belong is to foster a strong bond between your team members. Consider organizing regular picnics, cookouts, potluck dinners, or coffee shop crawls so workers can hang out with each other.

10. Set Well-Defined, Straightforward Goals

Your workers must understand what’s expected of them to succeed in their roles. So, you need to set well-defined and straightforward goals for them to hit. If you don’t, they’ll fumble around in the dark, guess at what you want, and likely miss the mark. If that happens for too long, they’ll grow frustrated and quit. Or, they’ll get fired for poor performance.

11. Provide Continuous, Useful Feedback

It’s not enough to give your team members a target to aim at — you also need to guide them along the way. That means you can’t reserve your feedback for annual review time. Instead, you should give your employees a steady stream of your observations that they can use to course correct or enhance their performance.

12. Appreciate Achievement and Dedication

A little praise goes a long way to keeping your team intact. So, be sure to appreciate and celebrate each employee for their contributions. Contributions could range from consistently coming to work on time to hitting a significant milestone.

Pro Tip: Be sure to learn and respect how each worker likes to be recognized — publicly or privately.

13. Regard Employees as People

Your employees may get assigned numbers in your payroll system, but they’re much more than that. If you have empathy and treat them as people with meaningful lives outside of the office, you’ll be much more likely to keep them on your team.

So, ask them about their weekend, take an interest in what they do for fun, or lend an ear when they’re struggling. They’ll remember those gestures.

14. Trust Your Workers

You hired each employee because you know they can fulfill their responsibilities. So, take a step back, and let them do so. If you micromanage your team members, they’ll withdraw further and further from you — until they work for another company. But, if you show that you trust them, you’ll inspire them to work hard for your firm.

Pro Tip: Many professionals want a remote or hybrid position. So, accommodate them unless they absolutely must be in the office.

15. Demonstrate the Impact of the Work

Many professionals want to know that what they’re doing is making a difference. If they feel a sense of purpose, they’ll be more likely to keep working for your organization. So, show each employee how their efforts impact the team, company, and world.

16. Facilitate Opportunities to Give Back

Your workers will feel a stronger connection to your firm if it shows that it cares about more than its bottom line. So, consider giving your employees paid time off to volunteer. You can also help them give money to their favorite charities via payroll deductions.

Pro Tip: Volunteering as a group can be a great team-building activity.

17. Gauge Satisfaction and Ask for Suggestions

The best way to improve your employee retention program is to ask your workers for their perspectives. Have them rate their satisfaction with various aspects of their employment experience. Allow them to make suggestions to increase morale and engagement. And most importantly, use their feedback and implement their recommendations whenever possible. When employees feel listened to, they’ll be more likely to stay.

How Omnia Can Help

Knowing which candidate to hire can be challenging — especially when it’s a close call between two candidates. Don’t worry, though. Our cognitive and behavioral assessments can help you decide.

Our cognitive assessment gauges your candidate’s aptitude. It will reveal their ability to think, learn, comprehend, adapt, solve problems, and more. With these results in hand, you’ll know if they have the mental acuity to handle the open role.

Our behavioral assessment looks at your candidate’s personality. It will dive into their communication style and work preferences. After reading the report, you’ll know if they’re a good fit for the position — and your company. Our behavioral assessment insights can also help you train, lead, motivate, and reward workers once they’re on your team.

Candidates (or employees) can complete each test in a few minutes, and you’ll receive actionable results instantly. Plus, you can request a deeper analysis of the behavioral assessment findings.

See the behavioral assessment in action with this complimentary demo!

Final Thoughts

If you’re not actively trying to keep your team members, you will lose them. The market is highly competitive, and professionals won’t hesitate to jump ship for a better arrangement. Fortunately, there’s a lot you can do to boost your employee retention strategy. If you implement even a handful of the methods we’ve discussed here, you’ll be well on your way to outshining your competitors as an employer of choice.

Tell us: What are you doing to improve employee retention at your organization?

Picture of Tonya DeVane

Tonya DeVane

Tonya DeVane is the Vice President of Customer Success & Product Optimization, driving transformative strategies that elevate customer satisfaction and optimize Omnia utilization. For more information, email [email protected] or call 800.525.7117.

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Government & Public Services

In the government and public services sector, where serving the community and managing resources efficiently is paramount, finding candidates with a strong sense of public service and analytical skills is crucial. We help you identify individuals who can navigate complex regulations, implement policies effectively, and serve diverse constituencies.

Our behavioral and cognitive assessments and customized job profiles for various public sector roles enhance your ability to hire the right fit. These insights enable you to develop capable teams, improve service delivery, and maintain public trust in your organization’s mission.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

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  4. Administrative Specialist
  5. Chief Building Official
  6. City/Town Clerk
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Education

In the education sector, where shaping young minds and adapting to new learning paradigms is crucial, identifying candidates with both subject expertise and effective teaching skills is vital. We assist you in identifying educators who can inspire students, embrace innovative teaching methods, and contribute to a positive learning environment.

Our behavioral and cognitive assessments and customized job profiles for various educational roles significantly increase your chances of hiring the right fit the first time. These insights not only help you support professional development and improve student outcomes but also create an engaging educational experience for all.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Academic Advisor
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  8. Dean
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  14. Receptionist
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  18. Teacher
  19. Teaching Assistant
  20. Vice Principal


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Hospitality

Hospitality

In the hospitality industry, customer experience makes or breaks the business. Hiring candidates with an exceptional service orientation, operations efficiency, and adaptability is key to success for any travel and tourism business. We help you identify individuals who can create memorable guest experiences while efficiently managing operations behind the scenes.

Our assessments and customized job profiles for various sectors—from hotels to cruise lines and other travel sectors—enhance your ability to hire the right fit for every role. These insights enable you to foster a culture of service excellence and develop teams that can thrive in this dynamic, guest-focused industry.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Concierge
  2. Front Desk Manager
  3. Guest Services Manager
  4. Guest Services Representative
  5. Hotel Director
  6. Housekeeper
  7. Housekeeping Manager
  8. Loyalty and Sales Associate
  9. Loyalty and Sales Manager
  10. Marketing Manager
  11. Operations Manager
  12. General Manager
  13. Receptionist
  14. Restaurant Manager
  15. Room Attendant
  16. Spa Manager


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Real Estate & Construction

Real Estate & Construction

In the real estate and construction sectors, where project management and client satisfaction are critical, finding candidates with a mix of technical knowledge and people skills is crucial. We assist you in identifying professionals who can manage properties, adhere to regulations, and deliver quality results.

Our assessments and customized job profiles for roles across these industries increase your chances of hiring the right fit the first time. These insights help you develop well-rounded teams, improve project outcomes, and maintain a competitive edge.

Use Omnia benchmarking or explore custom profile creation for the following jobs and beyond to increase your hiring predictability.

  1. Accounts Payable and Receivable Associate
  2. Assistant Property Manager
  3. CAD Drafter
  4. Community Affairs Personnel
  5. Construction Coordinator
  6. Construction Project Manager
  7. Contracts Coordinator
  8. Customer Care Associate
  9. Design Personnel
  10. Director of Construction
  11. Director of Design and Product Development
  12. Director of Purchasing
  13. Estimator
  14. Engineer
  15. HOA Manager
  16. Land Acquisition Specialist
  17. Land Development Manager
  18. Leasing Consultant
  19. Maintenance Technician
  20. Marketing Coordinator
  21. New Home Sales Associate
  22. Online Sales Counselor
  23. Payroll / Benefits Administrator
  24. Permitting Coordinator
  25. Pool Construction Manager
  26. Pool Designer/Sales
  27. Property Manager
  28. Public & Political Relations
  29. Purchasing Agent/Analyst
  30. Purchasing Coordinator
  31. Purchasing Estimator
  32. Purchasing Manager
  33. VP of Construction
  34. VP of Land Acquisition
  35. VP of Land Development
  36. VP of Operations
  37. VP of Purchasing
  38. VP of Sales
  39. Warranty Personnel
  40. Waterscapes Coordinator


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Media

Media

In the fast-paced media industry, where creativity meets deadlines and audience engagement is critical, securing candidates with innovative thinking and practical skills is essential. We help you select individuals who can create compelling content, adapt to new platforms, and understand audience dynamics.

Our cognitive, behavioral, and grammar assessments and customized job profiles for various media roles—from content creators and producers to sales and marketing specialists—enhance your ability to hire the right fit for each role. These insights enable you to nurture creativity, improve team collaboration, and stay relevant in an ever-changing media landscape.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Assignment Editor
  2. Broadcast Producer (TV)
  3. Digital Producer
  4. Director of Sales
  5. IT/Systems Engineer
  6. Master Control Operator (TV)
  7. Media Sales – Media / Radio Sales
  8. On-air Personality – Radio
  9. On-air Personality – Television
  10. Photojournalist
  11. Sales Manager – Media / Radio Sales
  12. Social Media Specialist
  13. Traffic Director  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Healthcare

Healthcare

In healthcare, where patient care and technological advancements intersect, securing candidates who are committed to helping others and eager to learn is essential. We assist you in identifying professionals who can deliver high-quality care while adapting to the latest medical technologies and practices.

Our behavioral and cognitive assessments and customized job profiles for various roles—at dental and healthcare practices, rehabilitation and research centers, and veterinary clinics—enhance your ability to hire the right fit for every role. These insights enable you to foster a patient-centric culture and support the professional growth of your team in your specialized healthcare sector.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

 Dental  

  1. Associate Dentist
  2. Dental Assistant
  3. Dental Front Office
  4. Dental Hygienist
  5. Dental Office Manager   


Healthcare General     

  1. Activities Aide
  2. CNA
  3. Case Manager
  4. Clerical
  5. Clinic Front Office
  6. Clinic Office Manager
  7. Customer/Patient Service Clerical
  8. Environmental/Food Service
  9. Janitorial – Medical or Laboratory
  10. Lab Technician
  11. Management
  12. Medical Assistant
  13. Medical Billing
  14. Medical Device Sales
  15. Occupational Therapist
  16. Physical Therapist
  17. Physician (Clinic)
  18. RN
  19. Scheduler
  20. Speech Therapist


Rehabilitation

  1. Clinic Front Office
  2. Clinic Office Manager
  3. Occupational Therapist
  4. Physical Therapist
  5. Speech Therapist       


Research        

  1. Clinical Research Coordinator
  2. Research Assistant                


Veterinary     

  1. Veterinary Assistant
  2. Veterinary Office Manager
  3. Veterinary Practice Manager
  4. Veterinary Receptionist (front desk)
  5. Veterinary Technician
  6. Veterinarian  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Staffing & Recruiting

Staffing & Recruiting

In the staffing and recruiting industry, where understanding people and markets is essential, finding candidates with strong interpersonal skills and business acumen is crucial. We assist you in identifying professionals who can effectively match talent with opportunities and build lasting relationships with clients and candidates alike.

Our behavioral and cognitive assessments and customized job profiles for roles across the staffing spectrum increase your chances of hiring the right fit the first time. These insights help you develop your team’s capabilities, improve placement success rates, and stay ahead in this dynamic industry.

 Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. HR Director
  2. HR Generalist
  3. HR Manager
  4. Payroll/Benefits Administrator
  5. Recruiter
  6. Relationship Manager
  7. Talent Acquisition Specialist       


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

professional-services-

Professional Services

In the professional services sector, where client relationships and job-related expertise are key differentiators, finding candidates with a balance of technical knowledge and soft skills is crucial. We help you identify individuals who can deliver high-quality services while building and maintaining strong client relationships.

Our behavioral, cognitive, and grammar assessments and customized job profiles for various roles—from desk jobs to field jobs—enhance your ability to hire the right fit the first time. The insights from our profiles enable you to nurture talent, improve client satisfaction, and maintain a competitive edge in your specific service area.

Use Omnia benchmarking for the following job profiles to increase your hiring predictability.

  1. Account Manager
  2. Accountant
  3. Accounting Manager
  4. Administrative Assistant
  5. Attorney
  6. Bookkeeper
  7. Business Analyst
  8. Buyer/Purchasing/Procurement
  9. Call Center Manager
  10. Call Center Representative
  11. CEO
  12. CFO (Chief Financial Officer)
  13. CFO (Chief Financial Officer)
  14. Chief Sales and Marketing Officer
  15. CIO (Chief Information Officer)
  16. Clerical Supervisor
  17. Collections
  18. Communications Coordinator
  19. Compliance Auditor
  20. Controller
  21. COO (Chief Operating Officer)
  22. Corporate Trainer
  23. Customer Service
  24. Customer Service Manager
  25. Digital Content Creator
  26. Digital Marketing Manager
  27. Estimator
  28. Event Coordinator
  29. Executive Assistant
  30. Grant Writer
  31. Graphic Designer
  32. HR Director/Manager
  33. HR Generalist
  34. Manager
  35. Marketing Assistant
  36. Marketing Manager
  37. Office Manager
  38. Operations Manager
  39. Operations Support
  40. Paralegal/Legal Assistant
  41. Payroll/Benefits Administrator
  42. PR Manager / Public Information Officer
  43. Process Improvement Manager
  44. Production Expediter
  45. Production Planner/Scheduler
  46. Project Manager
  47. Quality Assurance Specialist
  48. Receptionist
  49. Recruiter
  50. Relationship Manager
  51. Social Media Specialist
  52. Talent Acquisition Specialist


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Information Technology

Information Technology

In the rapidly evolving IT industry, where innovation is constant and technical skills quickly become obsolete, identifying candidates with a combination of expertise for the current needs and the ability to learn and adapt to new technologies is vital. We empower you to select tech professionals who can drive your digital initiatives forward while adapting to emerging technologies.

Our behavioral and cognitive assessments and customized job profiles for each role—from CIOs to database administrators, software developers, and IT managers—increase your chances of hiring the right fit the first time. The insights from our job profiles help you create targeted development plans, fostering a culture of continuous learning and innovation in your IT team.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. CIO (Chief Information Officer)
  2. Cyber Security Specialist
  3. Database Administrator
  4. Graphic Designer
  5. Inside Sales – SaaS (appointment setting)
  6. IT Director
  7. IT/Systems
  8. Practice Leader – Cloud
  9. Quality Assurance Tester
  10. Software Developer
  11. Software Support Trainer
  12. Tech Leader – Delivery Practice
  13. Technical Account Manager (Sales)
  14. Web Designer
  15. Web Developer

          
If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Manufacturing

Manufacturing

In the manufacturing sector, where efficiency and precision are necessary, you need candidates with a blend of technical expertise, high adaptability, and resilience. We help you identify individuals who can thrive in a production environment, embrace lean practices, and drive continuous improvement.

Our behavioral assessments and customized job profiles for each role—from production line workers to process engineers—increase your chances of hiring the right fit the first time. These insights help you develop talent, improve retention, and maintain a skilled workforce ready to meet the evolving demands of modern manufacturing.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Buyer/Purchasing/Procurement
  2. Customer Experience Coordinator
  3. Estimator
  4. Fleet & Equipment Manager
  5. General Manager
  6. Heavy Equipment Operator
  7. Laborer
  8. Machine Operator
  9. Manufacturing Assembler
  10. Process Improvement Manager
  11. Production Expediter – Shipping/Receiving Material Handler
  12. Production Planner/Scheduler
  13. Production Supervisor
  14. QC Technician
  15. Safety Coordinator/Manager
  16. Sourcing Manager
  17. Technician (Installation and Repair)
  18. Warehouse Associate
  19. Warehouse Manager     


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Automotive

Automotive

In the automotive industry, where innovation drives success and customer satisfaction is the highest priority, finding candidates with the right mix of technical mindset and interpersonal skills is crucial. We help you identify individuals who can thrive in this fast-paced environment, adapt to technological advancements, and deliver exceptional customer experiences.

Our behavioral assessments and customized job profiles for each role—from car dealerships to boat and RV dealers—increase your chances of hiring the right fit the first time. The insights from these profiles help you nurture talent, guide career progression, and keep your workforce engaged and productive in a constantly evolving industry.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Bookkeeper/Accountant
  2. Body Shop Estimator
  3. Body Shop Manager
  4. Body Shop Technician
  5. Controller
  6. Customer Relations Representative
  7. Customer Relationship Specialist
  8. Detailer
  9. F&I Manager
  10. Fixed Operations Director
  11. General Manager
  12. Lot Attendant/Porter
  13. Office
  14. Parts Counter / Parts Associate
  15. Parts Manager
  16. Powersports Sales
  17. Receptionist
  18. Reconditioning Foreman
  19. Sales
  20. Sales Manager
  21. Service Advisor
  22. Service Manager
  23. Service Technician Team Lead
  24. Service Technician
  25. Title Clerk
  26. Used Car Sales
  27. Valet
  28. Warranty Administrator
  29. Warranty Clerk   

Business Development Center          

  1. Call Center Manager
  2. BDC Director
  3. BDC Representative
  4. Inside Sales
  5. Internet Sales
  6. Inside Sales Manager
  7. Service Coordinator


Boat and RV    

  1. Boat Sales
  2. Customer Relations Representative
  3. Powersports Sales
  4. RV Orientation/Delivery
  5. RV Sales
  6. RV Service Advisor

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Financial Services

Financial Services

In the financial services sector, where trust is currency and regulatory compliance is non-negotiable, securing candidates with analytical prowess, a commitment to quality, and client-centric attitudes is essential. We empower you to identify individuals who can navigate complex financial landscapes while maintaining the highest standards.

Our behavioral and cognitive assessments and customized job profiles for each role—for credit unions, banks, and other financial institutions—empower you to make informed hiring decisions. The insights from these profiles enable you to provide targeted professional development, ensuring your team remains competent, compliant, and committed in an industry where precision and reliability are essential.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

Credit Unions

  1. Accountant 
  2. Back Office
  3. Branch Manager 
  4. Call Center Rep 
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Member Service Rep
  19. Mortgage Originator
  20. Regional Manager
  21. Teller
  22. Teller – Sales/MSR
          

Banks   

  1. Accountant
  2. Back Office
  3. Branch Manager
  4. Call Center Rep
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Mortgage Originator
  19. Regional Manager
  20. Service Rep
  21. Teller
  22. Teller – Sales/Selling CSR
  23. Financial Relationship Manager
  24. Wealth Management Relationship Manager

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Insurance

Insurance

In the insurance industry, where competition is fierce and turnover is high, the key to success lies in identifying candidates with the perfect blend of soft skills and analytical skills. We empower you to find these individuals who not only excel in their roles but also stay with your organization for the long haul.

Our behavioral and cognitive assessments and customized job profiles for each role increase the chances of hiring the right fit the first time. The insight from the profiles helps you provide the growth path your employees desire and keep them happy and engaged.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Agency Owner
  2. Claims Representative
  3. Field Claims Adjuster
  4. Inside Claims Adjuster
  5. Loss Control Consultant
  6. Marketing Representative
  7. Policy Services
  8. Underwriter
  9. Account Manager
  10. Customer Service Manager
  11. Processing CSR
  12. Producer
  13. Risk Manager
  14. Sales Manager
  15. Selling CSR
  16. Service CSR

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.