There’s No Crying in Sales
Even if you’ve never seen the movie A League of Their Own, it’s likely you’re familiar with the scene where Tom Hanks loses his temper and famously rants, “There’s no crying in baseball!” https://www.youtube.com/watch?v=6M8szlSa-8o. As a sales leader, I’m sure you’ve had a similar feeling and fought back that same sort of emotional reaction when one […]
The Mid-Year Review: Supporting Employee Wellness
Your employees need guidance, encouragement, and feedback to perform at a high level. And as a leader, it’s your job to make sure your team members get those things consistently. One way you can deliver those essentials is through a mid-year review. Done well, the mid-year review is a low-stress meeting that provides clarity, renews […]
Leading Gladiators to Victory: Using Assessments for Effective Sales Leadership
BK, one of my favorite sales leaders of all time, got it right most of the time. Bob is his real first name, but he always referred to himself as BK, and he always used my nickname, Ketch. Right off the bat, he was personal. BK was an amazing coach, motivator, problem solver, firefighter, and […]
9 Tips to Manage Conflict on a Team
Wouldn’t it be wonderful if everyone on your team got along all of the time? Unfortunately, that’s not reality. When you bring people with diverse perspectives together (which is an overall positive thing), conflict is inevitable. Differences of opinion and personality clashes can quickly escalate, disrupting productivity and eroding morale. That means you need to […]
The Winning Lineup: Using Benchmarking and Assessments to Build a Strong Team
I am a natural enthusiast. Anytime I get caught up in something, I go deep and sideways looking for additional information, original context, and fun facts. As Spring rolls around, my enthusiasm for March Madness kicks in. And this got me going down a path of wanting to know the origin of the term “First […]
How Recruiting Is Like March Madness (No Matter What Month It Is!)
It may not seem like a college basketball tournament and your hiring process have a whole lot in common. But, think about it. Both scenarios start with a large pool of potential winners who go through a series of competitive rounds to narrow the field. In the end, one team (candidate) comes out on top […]
5 Ways to Bring out the Best in Your People – Show Them You Care!
Turn on the evening news, read the latest AP wire, or open your Apple News notification and you’re likely to come across someone talking about The Great Resignation. Most likely, as a leader, you’ve had it happen to you and are desperately trying to fill empty seats while struggling to serve your clients with a […]
Creating a Personal Learning Plan: An intentional path to accomplishing your goals
At the start of any new year, I like to do self-reflection on the year that’s passed and think about what I want to accomplish in the coming year. I’m not big on setting New Year’s resolutions, but I do like setting intentions for the year. With those intentions there are always goals that I […]
Top 13 Actions of Successful Leaders
Whether you’re a front-line manager or a top executive, you have a profound responsibility to your people, your organization, and yourself. Your words and actions can make or break the success of your team, company, and career. Fortunately, you can benefit from the wisdom of the many influential leaders who have come before you. So […]
Seasoned Leader, New Team: 6 Surefire Strategies for Success
The turkey is carved, and you’re about to take your first decadent bite of apple sausage stuffing when your uncle asks, “So, how’s the job going?” All of a sudden, fork in midair, you feel a pit in your stomach and forget about the 4 glorious days off ahead of you. You inform Uncle Dale […]
