Five Steps for Effective Behavioral Interviewing
Interviewing is generally just one job of dozens you need to tackle as a manager. It’s something you have to do only when a position has been vacated or a new position is created, only once you’ve been through a stack of resumes, and only after you and your top few picks have played phone […]
Refocus on 2021 Goals
There is no failure, only feedback: The only true failure is giving up. This is something I say to my children often. It serves as a reminder that as long as we keep striving toward our goals, we have not failed to achieve them, we are simply still working toward achieving them. It’s just as […]
How to Do Employee Recognition the Right Way
This month we’ve focused strategically on employee recognition and appreciation. We’ve explored why personal insights and personalization is important in: Breaking down communication barriers Creating a recipe for recognition that promotes employee motivation Cultivating a team culture Now it’s time to examine the “how.” How do you show employee appreciation in the most beneficial ways? […]
Break Down Communication Barriers Using Personality Insights
You’ve probably heard of The Five Love Languages, a bestselling relationship book by Gary Chapman. In it, he talks about better ways of engaging with your romantic partner based on how you each express yourself romantically and by understanding each other’s needs. It’s probably no surprise that as a company whose primary offering is assessments, we love using these insights […]
Getting to the Point with Goal Setting
The older I get, the less often I am surprised. So, I was particularly delighted when I found a video that beautifully demonstrates how to accomplish a goal. As the mother of two teenagers, I watch a lot of YouTube and TikTok. Oh sure, I pay for cable and multiple streaming services, but whenever I […]
Top 5 Blogs of 2020
We couldn’t help it; we had to have ONE listicle to end the year. What better week than between Christmas and New Year’s? I’m sure many of us are wrapping up projects, finalizing details, and checking our to-do lists so frequently even Santa would be impressed. If you are lucky, you may be in that […]
2020: A Year for the History Books
Each year, as we look forward to new beginnings, it’s essential to make room to reflect. While it’s tempting to run full force into the next big project or next resolution that will make us – to borrow from Daft Punk – harder, better, faster, stronger, we owe it to ourselves and our teams to […]
How to Foster a Winning Dynamic Between Sales and Service
In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Top 5 Reasons to Rehire a Previous Employee
In the current times, you may have had to furlough or lay off employees. Now that you’re able to hire again, you’re considering a rehire. You find yourself weighing the pros and cons of bringing previous employees back to your team. Will this decision be a good move, or is it better to start again? […]
How to Coach Your Team to Cohesion
This week we’re here to help you coach your team through conflict with a focus on cohesion. It’s natural for humans to form teams, and it’s normal for those teams to develop specific dynamics. As a coach, a leader, it’s important to influence those dynamics by setting clear goals, encouraging communication, and emphasizing ways to […]
