What is Personality or Pre-Employment Testing?
Hiring a new employee is one of the biggest challenges organizations face regularly. According to research by the Society for Human Resource Management (SHRM), it takes an average of 42 days to fill an open position at the sizable cost of $4,129 per hire. With the average turnover rate around 19 percent, developing strategies that […]
How Shared Leadership Leads to More Effective Management
How power is obtained, maintained, used, and misused is very much a taboo topic at work. However, how leaders deploy power to accomplish objectives can have a critical impact on an organization. Shared leadership techniques have proven to be extremely effective across a wide range of organizations. In its simplest form, power is the ability […]
How to Deliver a Painless 90-Day Employee Performance Evaluation
[lmt-post-modified-info] 90-Day Employee Performance Evaluations: 9 Tips for Making Them (Relatively) Pain-Free Imagine that you’ve just landed a new job. You’re thrilled, excited, and ready to dive in headfirst. But as you walk through the door on your first day, you’re greeted with confusion, chaos, and a whole lot of unanswered questions. Suddenly, what you […]
6 Steps to Improve Listening Skills at Work
The most successful leaders are always looking for ways to improve listening skills. Listening is the foundation of effective communication. The ability to actually hear and understand what is being said is critical to establishing and maintaining workable relationships with coworkers and clients, solving problems, resolving conflicts, and reaching organizational goals. Poor Listening Skills in […]
What is Your Conflict Management Style
Let’s be honest. No one likes conflict management. You’ve got enough on your plate without having to referee what sometimes may seem like playground disagreements among first-graders in the workplace. However, conflict management is always listed as one of the top skills or traits required of leaders. In fact, a Stanford University/Miles Group study revealed […]
Your New Employee Lied on His Resume: Now What?
There’s no way to hire right without putting in the time, effort, and money. The task often requires coordination (anyone who’s ever arranged a panel interview knows this only too well!), organization, and perseverance. Although many job seekers secure positions through the hidden job market, highly qualified candidates don’t just fall out of the sky. […]
Top 5 Reasons to Rehire an Employee
So…you’re considering a previous employee rehire and weighing the pros and cons of bringing them back to your team. Will this decision wind up being a good move or one of those “What the heck was I thinking” situations? The fact is, it largely depends on the specific person you’re reconsidering, the position in question, […]
Tips to Help Your Customer Service Team Make Sales
What? Me? Sell?!! What to do when you want your customer service team to make sales? There is a push to get service people to sell. It makes sense: They have a captive audience and constant contact with potential buyers. Since sales generally come with financial incentives, why don’t more service people naturally take advantage […]
When Employees Lose Respect For Their Managers
You used to be one of the company’s most revered managers, but now it seems that you’ve lost the admiration and respect of your team. While it’s doubtful that any of your employees are brazen enough to come out and say, “I don’t respect you,” they show it by their actions. They’re not as excited […]
Employee Attrition Vs. Employee Turnover: What to Do About Both
Losing employees can be costly for your business and stressful for your HR department, management team, and other team members who have to take on the workload they’ve left behind. There are different reasons why an employee might leave your organization, but those reasons will usually fall under two main categories—employee attrition and employee turnover. […]
