It’s Not About Setting Goals – Building an Inclusive Culture Drives Results
There is a change in the air, and it is a much-needed change. According to CNN Money, the millennial and Gen Z generations are the most diverse in history. Only 56% of millennials are white, while the baby boomer generation had a whopping 72%. Now is the time to embrace diversity and start making those […]
Keeping Spirits Bright when Times are Tough – How are you doing?
Throughout the challenges this year, the front-line managers have shouldered the burden of carrying out and communicating the tough decisions businesses have made to stay afloat. We’ve had to make difficult decisions about layoffs, furloughs, and reduced hours. Leaders need to conserve energy and take care of themselves.
Courageous Leadership – What’s Important
Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
5 Tips to Deal with (or Avoid) Becoming a Bad Manager
I did a quick poll of my friends and coworkers, asking for bad boss horror stories. Most people had relatively tame ones — bosses rechecking their work, being flighty, or generally being unprepared to handle (and therefore explain) the job’s responsibilities. Personally, I experienced situations as strange as an upper manager named Dave who only […]
What Leaders Have Learned During the COVID-19 Crisis
People likely feared it after watching movies about it – but deep down, never imagined it would truly happen. Even when it started to happen, a lot of people were saying “not us” or “not here.” Boy, were we wrong! COVID-19 was declared a pandemic on March 11, 2020, and the world, as we knew […]
Why courage may be the most critical sales quality we need today
Certain traits elevate a salesperson’s success. Through years of conducting personality assessments, The Omnia Group’s data points to 17 distinct types of salespeople made up of various personality traits. Given today’s environment, though, one characteristic stands out above all others, and that’s courage. Sales has never been an easy job, and I think it is […]
Coaching Sales Professionals to be Extraordinary
Fifty-five percent of the people making their living in sales do not have the right skills to be successful. Let that number sink in … over half need more coaching. How many are on your sales team? According to the U.S. Bureau of Labor Statistics, over 14.3 million people are working in sales and related […]
The 4th Quarter Push – Why Personality Traits Matter More Than Ever
Fourth-quarter has always been a huge push for sales teams to finish strong while helping clients spend the year-end budget. This 4th quarter is more critical to the success of so many businesses than we’ve ever seen. It could make or break them. Focusing your team on doing what they do best will make a […]
How to Foster a Winning Dynamic Between Sales and Service
In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Ten Ways to Manage a Team of Introverts
I stole the following from a meme or maybe a T-shirt: Introverts. We’re here, we’re uncomfortable, and we want to go home. That about sums it up. I’m often uncomfortable around people, and even when I’m enjoying myself, I’m looking forward to being home. I like socializing, but it’s also exhausting. That’s really the crux […]
