6 Ways to Help a Non-leader Lead
Let’s face it; sometimes people end up in a management position who might not belong in one. It happens for a variety of reasons. Fortunately, not all is lost. There are some things you can do to help a non-leader lead! In fact, it happens all the time: You thought you had the perfect person […]
Stepping up Your Communication Game in Uncertain Times
During times of crisis or uncertainty, your employees count on your empathy and ability to help them cope with current events and ultimately get through to a brighter tomorrow. Unsupported team members are at high-risk for being unmotivated, withdrawn, on edge, or even physically absent. On the flip side, a well-guided team will unify, adapt, […]
10 Strategic Tips for Returning to the Post-COVID-19 Workplace
We recently ran a survey asking the newly remote workforce about their current concerns and barriers to returning to the workplace. We also asked if they had strategies for when initiatives begin to return to the office. With some states reopening and others watching and waiting, we wanted to share our insights to help with […]
4 Tips for Managing Remote Workers
Although some organizations have been managing remote workers for many years, a vast number of companies have been thrown into it recently—without much time for consideration of how this changes management practices. Managing remote workers’ unique challenges is not always immediately evident, which many companies are now learning the hard way. Luckily, there are resources […]
Micromanaging Your Employees – Why it’s Bad and How to Stop
Knowing how much supervision to give an employee can be difficult. If you provide too little oversight and guidance, people could end up feeling lost, unsupported, and unproductive. On the other hand, if you provide too MUCH direction, you could end up micromanaging your team, which often makes people resentful and resistant. The Effects of […]
Handling the Aggressive Manager
Regardless of what industry you’re looking at, there are plenty of people who have to deal with aggressive managers regularly. In most cases, they can’t simply avoid these difficult individuals, especially if they have to work for them! If you work for this aggressive personality type, you probably need answers and solutions to help you […]
Six Ways to Prioritize When Everything is Top Priority
If you enjoy reality shows in which competitors are charged with completing demanding assignments against extremely tight deadlines, you may recognize that the most serious mistakes are made right at the beginning. Because there is so little time, teams rush into the work too quickly. They shortchange the planning step. They fail to collect enough […]
The DOs and DON’Ts of Surprisingly Good Customer Service
We can all think of a time when we have received horrible customer service, right? Unfortunately, poor customer service experiences are usually easier to recall than good examples. For instance, I once had a waiter spill water on me four times…during the same meal. My mother, a teacher, once had to retake an entire series […]
How Shared Leadership Leads to More Effective Management
How power is obtained, maintained, used, and misused is very much a taboo topic at work. However, how leaders deploy power to accomplish objectives can have a critical impact on an organization. Shared leadership techniques have proven to be extremely effective across a wide range of organizations. In its simplest form, power is the ability […]
6 Steps to Improve Listening Skills at Work
The most successful leaders are always looking for ways to improve listening skills. Listening is the foundation of effective communication. The ability to actually hear and understand what is being said is critical to establishing and maintaining workable relationships with coworkers and clients, solving problems, resolving conflicts, and reaching organizational goals. Poor Listening Skills in […]
