Omnia

I Burned Out at 27. Here’s What I Learned.

I’ve always had a strong work ethic. I blame (and thank) my mom for that. On my 15th birthday, she dropped me off at Kroger (a grocery store chain, in case you don’t have them in your neck of the woods) and told me not to call home until I had a job. She had a job through high school, her parents had jobs through high school, and I was going to join the generations-old tradition of having a job through high school. And I took immense pride in my work. I still do.

The problem was I was already starting a burnout process that would take 12 years for the bubble to burst. Through high school, I worked as much as I could. The summer before my senior year I had worked my way up to an Assistant Manager position at a Hollywood Video, often closing the store at 1 am on school nights. The building still sits empty a mere 2-minute walk from my house, glaring at me. In my 20s, I worked for a business process outlining firm and traveled the world. I would spend 36 hours flying to the Philippines to spend 12 hours working, crashing at the hotel for a few hours and moving on to the next site.

At 27 years old, I was living in Manhattan and taking pride in overworking. It had become glamorous. I posted social media selfies at 9 pm as the only one at the office. What I didn’t know was I was sacrificing my own health and wellbeing for a company that wasn’t paying me any extra money for the often 20 hours I worked over my salaried time.

I had a breakdown. I was exhausted. I was mentally, emotionally, and physically depleted. Finally, I’d had enough. I left my office job, left “the daily grind,” and started a new life finding peace in work/life balance.

Here’s my advice to business owners, managers, and those in the trenches experiencing burnout.

What Is Work/Life Balance?

At first glance, work/life balance may seem like equalizing a seesaw, with work on one side and attending to personal needs on the other. In this view, one may mistake work/life balance as the attempt to maintain stability on the “seesaw.” To do so, many people attempt to find productivity hacks, software that promises a more hassle-free way of doing repetitive tasks, or even a job with a flexible schedule.

However, time management isn’t the solution, nor is the lack of time the reason why one fails to have work/life balance. Instead, a well-balanced work and personal life revolves around having healthy attitudes surrounding your job and personal life, including:

  • Making valuable contributions without sacrificing health and happiness
  • Having a positive impact on other people’s lives, particularly close friends and family members
  • Prioritizing what matters
  • Eliminating the idea of trying to do everything
  • Establishing boundaries and upholding them
  • Being present in the moment

Given these attitudes, a work/life balance is basically feeling content in every decision that is made. It does not begin with someone managing their time to accommodate the task in front of them. Instead, it should start with how someone is going to approach such tasks.

Importance of Work/Life Balance

When employees feel that they’re not in control of their time, burnout and various illnesses are inevitable. I felt this a lot. My hours were not my own. I was on someone else’s clock, even when I shouldn’t have been. One study shows that when employees no longer have time for themselves it will ultimately lead to absenteeism and stress, which can affect how they’ll function at work. Another study reveals that companies failing to help provide work/life balance will have more dissatisfied employees.

Decreased Likelihood of Burnout

All people experience stress in their lives. However, just because it’s a common occurrence doesn’t mean that burnout or stress coming from the workplace shouldn’t be addressed. Burnout on the job is usually experienced when employees feel overwhelmed by their work responsibilities; it may be too much for them to handle.

With that said, since workplace stress is unavoidable, it’s in every business owners’ interest to exert any effort to make sure that their employees don’t feel unnecessary burnout due to their work. One solution you can take is to encourage team members to take some time off work or even incorporate a paid-leave program for your company. By doing so, you’re giving employees a chance to live their lives as they see fit without worrying about any penalties.

Enhanced Employee Productivity

Giving employees the freedom to choose their work hours does more than enabling them to accommodate both job and personal responsibilities. Offering a flexible work schedule also allows staff members to work during their most productive hours.

Some people love working during the day, while others work best burning the midnight oil. Also, since children may be a distraction for many, some may find that they’re most productive if their children are in school. Essentially, work/life balance enhances productivity. Employee productivity translates to more profits for your business.

Increased Company Profitability

In addition to increasing productivity, promoting a healthy work/life balance will bring benefits when it comes to company profitability. For one, a balanced work and personal life boosts physical and mental health, which means fewer sick days. Secondly, attaining work/life balance implies having control of one’s finances, eliminating the need to take on more tasks than an employee can handle.

Lastly, when staff members are not drowning in their assignments, they will be more receptive to constructive feedback and additional training to foster personal growth. As a result, you’ll have staff members with varying skill sets and valuable industry experience, eliminating the costly need to hire more employees.

How To Assess Work/Life Balance

Step 1: Mental and Emotional Checks

First things first, always encourage your employees to take care of their mental and emotional health. An employee who is overly stressed out will likely experience fatigue and sickness –– the brain’s muscles will go into “overdrive,” resulting in body aches and lethargy.

Let your employees know that if they are experiencing any of these signs, then they may already be struggling emotionally and mentally:

  • Becoming easily stressed or agitated, even over small things
  • Extreme fatigue
  • Neglecting self-care
  • Always feeling down, overwhelmed, or anxious

Benefits of Prioritizing Employees’ Mental and Emotional Health

Once one or more of your employees have experienced any of the signs above, and it’s clearly work related, it’s part of your job to intervene. Not only is taking care of your employees’ mental health crucial, but doing so will allow your company to enjoy the following benefits:

  • Better employer-employee relationships
  • Enhanced work output
  • Reduced absenteeism
  • Increased motivation

Step 2: Encourage Employees to Receive Feedback

One of the ways for an organization to have long-term success is by giving and receiving feedback. However, for your employees to have work/life balance, it’s not enough to give them a performance review, although this is an essential part. Encouraging feedback in all areas of life will be beneficial for them, which is why this mindset should be promoted in the workplace.

A close friend, family member, or trusted colleague has a front row seat concerning any changes in an employee’s demeanor. By asking them about any negative changes, an employee can reevaluate how their work has hindered them from attaining happiness. This way, employees can think of ways to avoid becoming consumed with their work, such as taking a lunch break or catching up with a friend or colleague.

Step 3: Workload

An overstuffed workload can be detrimental to an employee’s health, regardless of how fast or efficiently they submittheir work. Hence, make sure to assess every employee’s workload.

Business managers who regularly communicate with their teams will be aware of who’s stressed out or unnecessarily busy and who has the capacity to efficiently work on a task. By catching up with employees, managers can determine if an employee is:

Comfortable With Their Tasks

A team member who is uncomfortable with their job means they can’t handle it in the first place. To avoid giving assignments to the wrong employee, be open to any possible concerns employees may have with their tasks. It’s best to always remind employees that they can speak up about any difficulties or problems they’re currently working on.

Feeling Overwhelmed

An employee who is considered the “go-to person” in the office is usually the one who’s juggling different tasks and assignments, especially if they’re already expected to back up or correct the output of less productive co-workers.

The solution, then, is to review how your company assigns tasks. This means that you must make sure that the daily assignments every employee receives are achievable. You can even add some padding hours to make room for contingencies.

Moreover, employers should encourage employees to avoid taking on extra work if they’re already feeling stressed and overwhelmed. This is especially true if adding to their workload will intrude on their ability to handle non-negotiable personal responsibilities, like spending time with their children.

Step 4: Personal Life

Of course, having work/life balance isn’t possible if employees spend the majority of their time working. So, make sure that you always encourage employees to take some time to devote to their hobbies, take vacations, and have good quality sleep.

Furthermore, giving employees time for themselves is beneficial for a company, too. In fact, one piece of research shows that employees who are still in touch with their hobbies are more satisfied with their jobs and have a lower chance of burning out.

Step 5: Have A Workplace That Employees Love

Not everyone you hire will excel in the job they’re in. If you have an employee who is really struggling with their role, it’s time to have a difficult conversation with the employee concerning what comes next –– whether you terminate them or assign them a different role.

Ensure Employees Love the Job They Do

The whole hiring and recruitment process can be expensive. In fact, it’s estimated that the whole process can cost around $240,000. To make sure your company only hires the right people –– those who are fit for and passionate about the roles they’re about to take –– have a reliable pre-employment assessment. Doing so will increase your company’s chance of finding the right employees and even increase employee retention.

Promote A Flexible Work Environment

The main purpose of a flexible work environment is to remove stressors, boost job satisfaction, and even urge employees to incorporate healthy habits into their lives, like exercising and eating the right types of food.

Here are some aspects of a flexible work environment you can apply:

  • Ability to work from home: Nowadays, it may no longer be necessary for employees to report to the office if their assignments can be done at home. In this case, schedule times when they can work from home.
  • Flexible work hours: The traditional 9-5 job may no longer be necessary. Give employees flexible working hours, if applicable to your industry.

Provide a Non-draining Work Environment

Just because an employee loves their job doesn’t mean they’ll no longer feel drained by their work. Hence, in addition to giving team members a flexible work environment, also ensure that you’re giving them a non-draining atmosphere.

A non-draining work environment is crucial to the point that 94% of executives and 88% of employees agree that it’s an essential part of a successful company. A positive corporate culture can:

  • Protect employees’ mental and emotional health
  • Increase collaboration
  • Foster motivated and dedicated employees

I’m very fortunate. I got out of the grind and found a company I love that promotes work/life balance and associate well-being. If you’re looking to improve employee retention, use The Omnia Assessment to find out what motivates people in order to create more effective teams and build stronger relationships. The Omnia Assessment is the best tool in any company’s playbook.

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The Omnia Group

For over 30 years, we’ve helped organizations across the world improve and optimize their workforce operations and company cultures. While we take a unique, scientific approach to hiring, development and retention, we also believe every business is a people business. Our passionate advisors always put people first.

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Others

If your industry is not listed, don’t worry – we specialize in creating custom solutions for unique business needs. Our team will work closely with you to understand your talent requirements, company culture, and challenges. We’ll then develop tailored job profiles that reflect the skills, attributes, and competencies crucial for success in your industry.

Government & Public Services

Government & Public Services

In the government and public services sector, where serving the community and managing resources efficiently is paramount, finding candidates with a strong sense of public service and analytical skills is crucial. We help you identify individuals who can navigate complex regulations, implement policies effectively, and serve diverse constituencies.

Our behavioral and cognitive assessments and customized job profiles for various public sector roles enhance your ability to hire the right fit. These insights enable you to develop capable teams, improve service delivery, and maintain public trust in your organization’s mission.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. 911 Dispatcher
  2. Accountant
  3. Accounts Payable Clerk
  4. Administrative Specialist
  5. Chief Building Official
  6. City/Town Clerk
  7. City Manager
  8. City Mechanic
  9. Community Development Director
  10. Community Marketing Specialist
  11. Community Services Director
  12. County Appraiser
  13. Director of the Department of Public Works
  14. Finance Director
  15. Fire Chief
  16. Housing Project Manager
  17. HR Manager
  18. Maintenance Technician
  19. Police Chief
  20. Police Commander
  21. Police Officer
  22. Police Sergeant
  23. Safety Specialist


If a job you need filled is not listed, don’t worry – this is just a sample of custom positions we can create for your unique hiring needs.

Education

Education

In the education sector, where shaping young minds and adapting to new learning paradigms is crucial, identifying candidates with both subject expertise and effective teaching skills is vital. We assist you in identifying educators who can inspire students, embrace innovative teaching methods, and contribute to a positive learning environment.

Our behavioral and cognitive assessments and customized job profiles for various educational roles significantly increase your chances of hiring the right fit the first time. These insights not only help you support professional development and improve student outcomes but also create an engaging educational experience for all.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Academic Advisor
  2. Academic Coordinator
  3. Administrative Assistant
  4. Admissions Representative
  5. Coach
  6. Corporate Trainer
  7. Curriculum Designer
  8. Dean
  9. Guidance Counselor
  10. Librarian
  11. Nutritional Service Worker
  12. Paraprofessional
  13. Principal
  14. Receptionist
  15. Registrar
  16. Student Affairs Representative
  17. Superintendent
  18. Teacher
  19. Teaching Assistant
  20. Vice Principal


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Hospitality

Hospitality

In the hospitality industry, customer experience makes or breaks the business. Hiring candidates with an exceptional service orientation, operations efficiency, and adaptability is key to success for any travel and tourism business. We help you identify individuals who can create memorable guest experiences while efficiently managing operations behind the scenes.

Our assessments and customized job profiles for various sectors—from hotels to cruise lines and other travel sectors—enhance your ability to hire the right fit for every role. These insights enable you to foster a culture of service excellence and develop teams that can thrive in this dynamic, guest-focused industry.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Concierge
  2. Front Desk Manager
  3. Guest Services Manager
  4. Guest Services Representative
  5. Hotel Director
  6. Housekeeper
  7. Housekeeping Manager
  8. Loyalty and Sales Associate
  9. Loyalty and Sales Manager
  10. Marketing Manager
  11. Operations Manager
  12. General Manager
  13. Receptionist
  14. Restaurant Manager
  15. Room Attendant
  16. Spa Manager


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Real Estate & Construction

Real Estate & Construction

In the real estate and construction sectors, where project management and client satisfaction are critical, finding candidates with a mix of technical knowledge and people skills is crucial. We assist you in identifying professionals who can manage properties, adhere to regulations, and deliver quality results.

Our assessments and customized job profiles for roles across these industries increase your chances of hiring the right fit the first time. These insights help you develop well-rounded teams, improve project outcomes, and maintain a competitive edge.

Use Omnia benchmarking or explore custom profile creation for the following jobs and beyond to increase your hiring predictability.

  1. Accounts Payable and Receivable Associate
  2. Assistant Property Manager
  3. CAD Drafter
  4. Community Affairs Personnel
  5. Construction Coordinator
  6. Construction Project Manager
  7. Contracts Coordinator
  8. Customer Care Associate
  9. Design Personnel
  10. Director of Construction
  11. Director of Design and Product Development
  12. Director of Purchasing
  13. Estimator
  14. Engineer
  15. HOA Manager
  16. Land Acquisition Specialist
  17. Land Development Manager
  18. Leasing Consultant
  19. Maintenance Technician
  20. Marketing Coordinator
  21. New Home Sales Associate
  22. Online Sales Counselor
  23. Payroll / Benefits Administrator
  24. Permitting Coordinator
  25. Pool Construction Manager
  26. Pool Designer/Sales
  27. Property Manager
  28. Public & Political Relations
  29. Purchasing Agent/Analyst
  30. Purchasing Coordinator
  31. Purchasing Estimator
  32. Purchasing Manager
  33. VP of Construction
  34. VP of Land Acquisition
  35. VP of Land Development
  36. VP of Operations
  37. VP of Purchasing
  38. VP of Sales
  39. Warranty Personnel
  40. Waterscapes Coordinator


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Media

Media

In the fast-paced media industry, where creativity meets deadlines and audience engagement is critical, securing candidates with innovative thinking and practical skills is essential. We help you select individuals who can create compelling content, adapt to new platforms, and understand audience dynamics.

Our cognitive, behavioral, and grammar assessments and customized job profiles for various media roles—from content creators and producers to sales and marketing specialists—enhance your ability to hire the right fit for each role. These insights enable you to nurture creativity, improve team collaboration, and stay relevant in an ever-changing media landscape.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Assignment Editor
  2. Broadcast Producer (TV)
  3. Digital Producer
  4. Director of Sales
  5. IT/Systems Engineer
  6. Master Control Operator (TV)
  7. Media Sales – Media / Radio Sales
  8. On-air Personality – Radio
  9. On-air Personality – Television
  10. Photojournalist
  11. Sales Manager – Media / Radio Sales
  12. Social Media Specialist
  13. Traffic Director  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Healthcare

Healthcare

In healthcare, where patient care and technological advancements intersect, securing candidates who are committed to helping others and eager to learn is essential. We assist you in identifying professionals who can deliver high-quality care while adapting to the latest medical technologies and practices.

Our behavioral and cognitive assessments and customized job profiles for various roles—at dental and healthcare practices, rehabilitation and research centers, and veterinary clinics—enhance your ability to hire the right fit for every role. These insights enable you to foster a patient-centric culture and support the professional growth of your team in your specialized healthcare sector.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

 Dental  

  1. Associate Dentist
  2. Dental Assistant
  3. Dental Front Office
  4. Dental Hygienist
  5. Dental Office Manager   


Healthcare General     

  1. Activities Aide
  2. CNA
  3. Case Manager
  4. Clerical
  5. Clinic Front Office
  6. Clinic Office Manager
  7. Customer/Patient Service Clerical
  8. Environmental/Food Service
  9. Janitorial – Medical or Laboratory
  10. Lab Technician
  11. Management
  12. Medical Assistant
  13. Medical Billing
  14. Medical Device Sales
  15. Occupational Therapist
  16. Physical Therapist
  17. Physician (Clinic)
  18. RN
  19. Scheduler
  20. Speech Therapist


Rehabilitation

  1. Clinic Front Office
  2. Clinic Office Manager
  3. Occupational Therapist
  4. Physical Therapist
  5. Speech Therapist       


Research        

  1. Clinical Research Coordinator
  2. Research Assistant                


Veterinary     

  1. Veterinary Assistant
  2. Veterinary Office Manager
  3. Veterinary Practice Manager
  4. Veterinary Receptionist (front desk)
  5. Veterinary Technician
  6. Veterinarian  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Staffing & Recruiting

Staffing & Recruiting

In the staffing and recruiting industry, where understanding people and markets is essential, finding candidates with strong interpersonal skills and business acumen is crucial. We assist you in identifying professionals who can effectively match talent with opportunities and build lasting relationships with clients and candidates alike.

Our behavioral and cognitive assessments and customized job profiles for roles across the staffing spectrum increase your chances of hiring the right fit the first time. These insights help you develop your team’s capabilities, improve placement success rates, and stay ahead in this dynamic industry.

 Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. HR Director
  2. HR Generalist
  3. HR Manager
  4. Payroll/Benefits Administrator
  5. Recruiter
  6. Relationship Manager
  7. Talent Acquisition Specialist       


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

professional-services-

Professional Services

In the professional services sector, where client relationships and job-related expertise are key differentiators, finding candidates with a balance of technical knowledge and soft skills is crucial. We help you identify individuals who can deliver high-quality services while building and maintaining strong client relationships.

Our behavioral, cognitive, and grammar assessments and customized job profiles for various roles—from desk jobs to field jobs—enhance your ability to hire the right fit the first time. The insights from our profiles enable you to nurture talent, improve client satisfaction, and maintain a competitive edge in your specific service area.

Use Omnia benchmarking for the following job profiles to increase your hiring predictability.

  1. Account Manager
  2. Accountant
  3. Accounting Manager
  4. Administrative Assistant
  5. Attorney
  6. Bookkeeper
  7. Business Analyst
  8. Buyer/Purchasing/Procurement
  9. Call Center Manager
  10. Call Center Representative
  11. CEO
  12. CFO (Chief Financial Officer)
  13. CFO (Chief Financial Officer)
  14. Chief Sales and Marketing Officer
  15. CIO (Chief Information Officer)
  16. Clerical Supervisor
  17. Collections
  18. Communications Coordinator
  19. Compliance Auditor
  20. Controller
  21. COO (Chief Operating Officer)
  22. Corporate Trainer
  23. Customer Service
  24. Customer Service Manager
  25. Digital Content Creator
  26. Digital Marketing Manager
  27. Estimator
  28. Event Coordinator
  29. Executive Assistant
  30. Grant Writer
  31. Graphic Designer
  32. HR Director/Manager
  33. HR Generalist
  34. Manager
  35. Marketing Assistant
  36. Marketing Manager
  37. Office Manager
  38. Operations Manager
  39. Operations Support
  40. Paralegal/Legal Assistant
  41. Payroll/Benefits Administrator
  42. PR Manager / Public Information Officer
  43. Process Improvement Manager
  44. Production Expediter
  45. Production Planner/Scheduler
  46. Project Manager
  47. Quality Assurance Specialist
  48. Receptionist
  49. Recruiter
  50. Relationship Manager
  51. Social Media Specialist
  52. Talent Acquisition Specialist


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Information Technology

Information Technology

In the rapidly evolving IT industry, where innovation is constant and technical skills quickly become obsolete, identifying candidates with a combination of expertise for the current needs and the ability to learn and adapt to new technologies is vital. We empower you to select tech professionals who can drive your digital initiatives forward while adapting to emerging technologies.

Our behavioral and cognitive assessments and customized job profiles for each role—from CIOs to database administrators, software developers, and IT managers—increase your chances of hiring the right fit the first time. The insights from our job profiles help you create targeted development plans, fostering a culture of continuous learning and innovation in your IT team.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. CIO (Chief Information Officer)
  2. Cyber Security Specialist
  3. Database Administrator
  4. Graphic Designer
  5. Inside Sales – SaaS (appointment setting)
  6. IT Director
  7. IT/Systems
  8. Practice Leader – Cloud
  9. Quality Assurance Tester
  10. Software Developer
  11. Software Support Trainer
  12. Tech Leader – Delivery Practice
  13. Technical Account Manager (Sales)
  14. Web Designer
  15. Web Developer

          
If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Manufacturing

Manufacturing

In the manufacturing sector, where efficiency and precision are necessary, you need candidates with a blend of technical expertise, high adaptability, and resilience. We help you identify individuals who can thrive in a production environment, embrace lean practices, and drive continuous improvement.

Our behavioral assessments and customized job profiles for each role—from production line workers to process engineers—increase your chances of hiring the right fit the first time. These insights help you develop talent, improve retention, and maintain a skilled workforce ready to meet the evolving demands of modern manufacturing.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Buyer/Purchasing/Procurement
  2. Customer Experience Coordinator
  3. Estimator
  4. Fleet & Equipment Manager
  5. General Manager
  6. Heavy Equipment Operator
  7. Laborer
  8. Machine Operator
  9. Manufacturing Assembler
  10. Process Improvement Manager
  11. Production Expediter – Shipping/Receiving Material Handler
  12. Production Planner/Scheduler
  13. Production Supervisor
  14. QC Technician
  15. Safety Coordinator/Manager
  16. Sourcing Manager
  17. Technician (Installation and Repair)
  18. Warehouse Associate
  19. Warehouse Manager     


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Automotive

Automotive

In the automotive industry, where innovation drives success and customer satisfaction is the highest priority, finding candidates with the right mix of technical mindset and interpersonal skills is crucial. We help you identify individuals who can thrive in this fast-paced environment, adapt to technological advancements, and deliver exceptional customer experiences.

Our behavioral assessments and customized job profiles for each role—from car dealerships to boat and RV dealers—increase your chances of hiring the right fit the first time. The insights from these profiles help you nurture talent, guide career progression, and keep your workforce engaged and productive in a constantly evolving industry.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Bookkeeper/Accountant
  2. Body Shop Estimator
  3. Body Shop Manager
  4. Body Shop Technician
  5. Controller
  6. Customer Relations Representative
  7. Customer Relationship Specialist
  8. Detailer
  9. F&I Manager
  10. Fixed Operations Director
  11. General Manager
  12. Lot Attendant/Porter
  13. Office
  14. Parts Counter / Parts Associate
  15. Parts Manager
  16. Powersports Sales
  17. Receptionist
  18. Reconditioning Foreman
  19. Sales
  20. Sales Manager
  21. Service Advisor
  22. Service Manager
  23. Service Technician Team Lead
  24. Service Technician
  25. Title Clerk
  26. Used Car Sales
  27. Valet
  28. Warranty Administrator
  29. Warranty Clerk   

Business Development Center          

  1. Call Center Manager
  2. BDC Director
  3. BDC Representative
  4. Inside Sales
  5. Internet Sales
  6. Inside Sales Manager
  7. Service Coordinator


Boat and RV    

  1. Boat Sales
  2. Customer Relations Representative
  3. Powersports Sales
  4. RV Orientation/Delivery
  5. RV Sales
  6. RV Service Advisor

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Financial Services

Financial Services

In the financial services sector, where trust is currency and regulatory compliance is non-negotiable, securing candidates with analytical prowess, a commitment to quality, and client-centric attitudes is essential. We empower you to identify individuals who can navigate complex financial landscapes while maintaining the highest standards.

Our behavioral and cognitive assessments and customized job profiles for each role—for credit unions, banks, and other financial institutions—empower you to make informed hiring decisions. The insights from these profiles enable you to provide targeted professional development, ensuring your team remains competent, compliant, and committed in an industry where precision and reliability are essential.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

Credit Unions

  1. Accountant 
  2. Back Office
  3. Branch Manager 
  4. Call Center Rep 
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Member Service Rep
  19. Mortgage Originator
  20. Regional Manager
  21. Teller
  22. Teller – Sales/MSR
          

Banks   

  1. Accountant
  2. Back Office
  3. Branch Manager
  4. Call Center Rep
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Mortgage Originator
  19. Regional Manager
  20. Service Rep
  21. Teller
  22. Teller – Sales/Selling CSR
  23. Financial Relationship Manager
  24. Wealth Management Relationship Manager

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Insurance

Insurance

In the insurance industry, where competition is fierce and turnover is high, the key to success lies in identifying candidates with the perfect blend of soft skills and analytical skills. We empower you to find these individuals who not only excel in their roles but also stay with your organization for the long haul.

Our behavioral and cognitive assessments and customized job profiles for each role increase the chances of hiring the right fit the first time. The insight from the profiles helps you provide the growth path your employees desire and keep them happy and engaged.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Agency Owner
  2. Claims Representative
  3. Field Claims Adjuster
  4. Inside Claims Adjuster
  5. Loss Control Consultant
  6. Marketing Representative
  7. Policy Services
  8. Underwriter
  9. Account Manager
  10. Customer Service Manager
  11. Processing CSR
  12. Producer
  13. Risk Manager
  14. Sales Manager
  15. Selling CSR
  16. Service CSR

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.