Five Steps for Effective Behavioral Interviewing

Interviewing is generally just one job of dozens you need to tackle as a manager. It’s something you have to do only when a position has been vacated or a new position is created, only once you’ve been through a stack of resumes, and only after you and your top few picks have played phone […]
Cultivating Your Sales Talent

When your company hits its sales goals, profitability and morale run high. Life at your organization is good, and employees across the firm are optimistic for the future. Success like this doesn’t just happen by accident. It occurs through hiring and developing a top-notch sales team. It happens when you have the right salespeople in […]
Don’t Rely on Luck for Talent Development

In our experience, most successful people attribute their success to hard work, grit, and competence built on some level of talent over time. If luck was a factor, it seems to be coincidental. That said, relying on luck or “the hope method” is a bad strategy when it comes to developing the skill sets and […]
A Ten-Step Employee Selection Process: Don’t Leave Hiring to Chance

Welcome to March! It seems like a great time to talk about luck. You know, because of St. Patrick’s Day. And who doesn’t love St. Patrick’s Day? Some cities dye entire rivers green just for fun. Not to mention the parades (well, maybe not this year), green beer, leprechauns, shamrocks, and pots of gold at […]
How to Do Employee Recognition the Right Way

This month we’ve focused strategically on employee recognition and appreciation. We’ve explored why personal insights and personalization is important in: Breaking down communication barriers Creating a recipe for recognition that promotes employee motivation Cultivating a team culture Now it’s time to examine the “how.” How do you show employee appreciation in the most beneficial ways? […]
2020: A Year for the History Books

Each year, as we look forward to new beginnings, it’s essential to make room to reflect. While it’s tempting to run full force into the next big project or next resolution that will make us – to borrow from Daft Punk – harder, better, faster, stronger, we owe it to ourselves and our teams to […]
Courageous Leadership – What’s Important

Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
Coaching Sales Professionals to be Extraordinary

Fifty-five percent of the people making their living in sales do not have the right skills to be successful. Let that number sink in … over half need more coaching. How many are on your sales team? According to the U.S. Bureau of Labor Statistics, over 14.3 million people are working in sales and related […]
Leading During Uncertainty

So – it’s August. And usually, in August, about 56 million kids in the US go to elementary, middle, or high school, and the majority of them leave home to do so. But these are not usual times. Instead of the typical hustle and bustle and excitement of the back-to-school season, parents everywhere face difficult […]
Improve Your Interview Process with Behavioral Assessments

The most successful organizations periodically audit and amend their business procedures for both compliance and effectiveness. By doing so, firms continuously improve their operations and retain a competitive edge. However, these audits often overlook one critical area: the interview and hiring process. You might be thinking that your company’s interview and hiring process is perfectly […]