How to Foster a Winning Dynamic Between Sales and Service

In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Three Components for Successful Modern Team Building

Businesses are about people working in a collection of teams to deliver on your company’s promise. Your people make up the soul of your company. Team building unifies people, making them an unstoppable force. Companies with robust team building programs perform better and have a brighter future than those that do not. Organizations “with a […]
Top 5 Reasons to Rehire a Previous Employee

In the current times, you may have had to furlough or lay off employees. Now that you’re able to hire again, you’re considering a rehire. You find yourself weighing the pros and cons of bringing previous employees back to your team. Will this decision be a good move, or is it better to start again? […]
Can You Coach Your Employee to Change Their Personality?

Wouldn’t it be wonderful if we could change our personalities at will? We could reduce conflict, increase communication, and improve productivity with little effort in this magical scene. As employers, in addition to the above, wouldn’t it be grand if we could seamlessly coach our employees to achieve greater career success by changing their styles […]
9 Steps to Effective Employee Coaching

Every organization wants effective, engaged employees. In fact, employees want to feel engaged and effective in their workplace. How does one keep employees engaged and identify and address issues before they become real problems? As you’ve probably experienced, employees are more likely to leave an organization when they don’t feel engaged and they’re not comfortable […]
How to Use Collaboration Tools to Boost Company Culture When Working Remotely

Working in remote teams has become the “new normal” of business life today. Some companies were already transitioning to work from home or partial remote roles; however, many have been forced to embrace remote work recently. Remotely distributed teams require organizations to leverage their workforce effectively and bring the most talented and knowledgeable people together […]
Micromanaging Your Employees – Why it’s Bad and How to Stop

Knowing how much supervision to give an employee can be difficult. If you provide too little oversight and guidance, people could end up feeling lost, unsupported, and unproductive. On the other hand, if you provide too MUCH direction, you could end up micromanaging your team, which often makes people resentful and resistant. The Effects of […]
6 Employee Retention Strategies to Try

Replacing skilled employees is a major challenge for any organization. In addition to the time and expense required to conduct a new search and hiring process to replace a departed employee, there’s also the lost productivity when remaining employees have to pick up the slack until a replacement is selected. That’s why having strong employee […]
How to Motivate People Through Employee Assessments

Do you know what motivates your employees to come to work every day? If you don’t have an answer to that question, there’s a good chance that you don’t have the workplace strategies in place to ensure that your workforce remains engaged in their tasks. Without using employee assessments of some kind, it can be […]
Five Surefire Ways to Accurately Assess Your Organizational Culture
Companies that actively manage their cultures tend to be more successful than companies that don’t. In fact, Deloitte’s research has found that organizations that develop and promote a strong sense of purpose among employees have 30 percent higher levels of innovation and 40 percent higher retention rates. They also rank among the top one or […]