A Two-Million-Year-Old Problem: Coaching Your Service Team to Sell
Since the very first business of starting cave fires in exchange for furs and hides, the transition from sales to service has plagued organizations. The early people had it right. Grog, the fire starter, sold the sticks and built the fire. His invoice was a grunt and a snort, and Accounts Receivable was immediately funded […]
5 Ways Omnia Can Help You Coach Your Team (Even After March Madness)
If you are one of the millions of March Madness viewers, you’ve seen the coaches on the sidelines – suit coats and ties flapping, shouting their heads off, sweating and clapping. You might have thought, wow, that job looks stressful! It’s easy to forget that what we see broadcast is the tiniest little part of […]
New Year’s Resolutions Week Four – How’s it going?
New Year’s what? Oh yeah! LOL. I was so young and naïve 30 days ago. If this is you, I’m not going to judge. It has sure been me more often than I’d like to admit because even the most starry-eyed, carefully planned goals can be derailed by this crazy thing called life. Take heart! […]
Creating a Personal Learning Plan: An intentional path to accomplishing your goals
At the start of any new year, I like to do self-reflection on the year that’s passed and think about what I want to accomplish in the coming year. I’m not big on setting New Year’s resolutions, but I do like setting intentions for the year. With those intentions there are always goals that I […]
Reflection: The forgotten key to achieving your goals
Recently, I read a story on the Internet (so it must be true) about a bride-to-be who decided to have an over-the-top expensive wedding despite having a modest budget. In order to accomplish this, she told their family and friends that they would have to make a hefty financial contribution to the wedding or would […]
How to Earn a Merit Badge in Self-Awareness
If you’re anything like me, you learned a lot about yourself over this past year-plus. Maybe you feel like you’re an expert at self-awareness. We’ve certainly never been given this much time and space for reflection. But we’ve also never (en masse, in recent history) had so much intense and constant change. Maybe we have […]
Rethink Career Growth
The True Value of Individual Contributors There is a belief that climbing your way to the top and becoming a manager of other people is the definition of success. Sometimes, we inadvertently extend that thinking to suggest that ambition means the same thing: the desire to work your way to the top in order to […]
Using the Professional Development Report to Grow Your Team
Believe it or not, a little personal self-awareness goes a long way towards developing a strong, introspective team — a team that communicates, a team that solves problems together, a team that works through challenges and manages mistakes in a way that promotes improvement rather than blame. Self-awareness means understanding who you are and the […]
