Omnia

Are You in the 10%? Most Leaders Think They Are

Self-awareness in leadership is not a soft skill; it’s a core competency. It empowers better decision-making, stronger team dynamics, and creates resilient workplace cultures. This blog explores how self-aware leaders foster psychological safety, build resilient teams, and avoid the trap of toxic resilience. Discover why understanding both internal and external self-awareness is essential for navigating today’s fast-changing, high-pressure work environment.

Introduction: Why Real Leaders Look Inward

Every organization wants adaptable, dedicated employees. Every leader wants a team that can weather storms, bounce back from setbacks, and still meet quarterly goals. But here’s the truth that rarely makes the slide deck: you cannot build team resilience without self-aware leadership.

Self-awareness is not a soft skill. It’s a strategic leadership competency. The best leaders do not just know what they want to accomplish, they know how they work, how they react, how they influence, and how others perceive them. That awareness shapes how they respond to stress, adapt to change, and recover from failure. Without it, you’re guessing. And no one bets the business on guesswork.

Resilient organizations are built by resilient teams. Resilient teams are built by self-aware leaders.

Defining Self-Awareness (Minus the Jargon)

Forget the simplified definitions. Self-awareness is not a one-note concept. It is a multidimensional capability that underpins emotional intelligence, decision-making, and strategic influence. At its core, self-awareness is your ability to accurately interpret your internal world and understand how that internal reality shapes your external behavior.

According to research by Dr. Tasha Eurich published in Harvard Business Review, 95 percent of people believe they are self-aware, but only 10 to 15 percent actually are. That means the majority of professionals are making decisions based on distorted perceptions of themselves and their impact.

Self-awareness involves:

  • Recognizing how you think, feel, and react in different scenarios
  • Understanding how your personal patterns affect your performance
  • Being aware of the ripple effect your behavior has on others
  • Making the connection between internal experience and external outcomes


It operates on two critical levels:

Internal Self-Awareness:
This is your insight into what drives you. Leaders with internal self-awareness can:

  • Spot emotional triggers and manage them
  • Understand their core values and motivational needs
  • Recognize bias in their thinking and adjust accordingly


External Self-Awareness:
This is your ability to accurately perceive how others experience your behavior. Leaders with external self-awareness are able to:

  • Recognize the gap between how they intend to come across and how they actually do
  • Tailor their approach without compromising authenticity
  • Build trust through consistency and social acuity


Together, these two forms of awareness provide the grounding needed to lead with precision in high-stakes environments. They reduce the risk of default behaviors quietly undermining performance or credibility.

The most effective leaders are not just skilled. They are self-aware and intentional in how they show up.

The Real Cost of Avoiding It

Low self-awareness is expensive. It erodes culture, stalls innovation, and increases turnover. A leader who lacks self-awareness may not realize they interrupt people constantly or that their feedback style shuts down collaboration. They think they are being direct and decisive, while the team experiences them as dismissive and controlling.

Some people link low self-awareness in leadership with toxic organizational cultures and high employee resistance. That toxicity spreads fast, especially in remote or hybrid teams where poor communication habits are amplified.

In these environments:

  • Teams spend more time managing the leader’s reactions than solving problems.
  • Psychological safety evaporates.
  • Employee engagement drops, and high performers leave.


This isn’t just a “people issue.” It’s a performance issue with direct financial consequences.

Self-Awareness in Practice: Moving Beyond Theory

It’s one thing to agree that self-awareness matters. It is another to operationalize it inside your team or organization.

Here is what it looks like when self-awareness is more than a concept:

  • Leaders pause before reacting to difficult feedback. They ask clarifying questions. They do not get defensive.
  • Managers adjust their communication style for a direct report who is more analytical or introverted. They recognize that tone and timing matter.
  • Executive teams review decisions and reflect not only on outcomes but also on the quality of discussion and the emotional dynamics in the room.


They do not spiral into defensiveness or blame. They reflect, reframe, and re-engage.

Turning Insight into Growth

Tools like Omnia’s development suite translate behavioral insights into strategy. When leadership development aligns with performance outcomes, organizations gain clarity, not just about individuals, but about how teams operate under pressure.

As the saying goes, knowledge is power. A well-designed self-awareness report should include:

  • A breakdown of personal strengths and how they show up at work.
  • Guidance on navigating common challenge areas based on behavioral tendencies.
  • A strategic action plan that encourages personal and professional growth.


Self-awareness tools can increase empathy, accountability, and team alignment. Employees learn how to manage themselves and how to collaborate with those who are wired differently.

That is how you reduce friction and unlock productivity.

Making Development Stick: Turning Insight into Lasting Change

The value of a development tool does not lie solely in the quality of its assessment. It is measured by what happens after the report is delivered. Insight without application is just information. What transforms that insight into growth is structure, consistency, and support.

True professional development is not a single event. It is a continuous capability embedded in the daily rhythm of leadership. The most effective organizations treat it as part of their operational infrastructure, not as a stand-alone initiative.

To make self-awareness sustainable, leaders need more than data points. They need:

  • Strategic conversations that frame the feedback in a way that builds trust and sparks accountability
  • Personalized coaching and follow-up that link self-awareness to decision-making, team dynamics, and role clarity
  • Training that equips managers to use development tools as part of their leadership toolkit, not as a one-off intervention


This kind of support turns a diagnostic snapshot into a long-term roadmap. It ensures that development efforts are not lost in translation or buried under daily urgency. When learning is reinforced through targeted action plans, timely feedback, and leadership alignment, it sticks.

Leaders no longer need to rely on instinct or improvisation. With the right structure in place, they can develop with clarity, lead with intention, and adapt with precision.

Why This Matters More Than Ever

The expectations on today’s leaders are growing. It is no longer enough to deliver results. Leaders are expected to inspire, coach, adapt, and model emotional intelligence. They are supposed to be visionary and grounded, confident and coachable, performance-driven and people-focused.

None of that is possible without self-awareness.

As remote work is more common and teams become more diverse in age, background, and communication styles, leaders must develop more than technical expertise. They must develop emotional fluency.

That begins with understanding yourself.

It is the leader who is willing to be honest about their growth areas that earns the most credibility. It is the leader who is self-aware enough to seek feedback and adjust that gets followed when times are tough.

Self-awareness does not slow leadership down. It sharpens it.

Self-Awareness and Psychological Safety

If you have ever sat through a team meeting where no one spoke up, you have seen what happens when psychological safety is absent. Innovation stalls. Learning halts. Feedback never surfaces. The conversation becomes a performance, not a collaboration.

This is where self-awareness earns its place. Leaders who are emotionally attuned to their presence, tone, and timing are more effective at creating safe environments.

These leaders:

  • Show humility by acknowledging what they do not know.
  • Accept responsibility for their impact, not just their intentions.
  • Invite challenge and make it safe to disagree.


When a leader says, “I may not have the full picture, but I am here to listen,” trust deepens. When feedback is received with openness instead of defensiveness, the team begins to believe that psychological safety is not just suggested—it is real.

Psychological safety is not the result of policy. It is the result of consistent behavior. Leaders who understand how they are perceived and how their presence affects group dynamics are better positioned to build environments where people speak honestly, take creative risks, and raise difficult issues early.

If you want a team that learns quickly, communicates truth without fear, and challenges itself to grow, it begins with a leader who is aware of their influence and intentional about their impact.

Resisting the Trap of Toxic Resilience

Not all resilience is healthy. Some of what gets labeled as resilience is just unchecked stress, overwork, and emotional avoidance. Leaders tell themselves to push through. They demand the same from others. Over time, this creates a culture where rest is seen as weakness and asking for help is silently judged.

This is what experts now call toxic resilience.

A 2023 analysis of this trend, showed it is contributing to burnout, turnover, and a disengaged workforce (Euronews). Employees feel pressure to act tough, hide exhaustion, and pretend they are fine, until they are not. Replacing a disengaged mid-level leader can cost up to 150% of their salary. Multiply that by a few departures and you’re looking at a six-figure problem that starts with a blind spot.

Self-aware leaders reject this version of leadership. They model healthy boundaries. They acknowledge stress, not as failure, but as information.

They normalize recovery, not as an exception, but as part of sustainable performance. That is real resilience.

Leading Across Generations with Self-Awareness

Millennials and Gen Z make up more than half of today’s workforce. They are not just looking for strong managers. They are looking for emotionally intelligent leaders who understand nuance, practice inclusion, and lead with self-awareness.

Research shows that younger generations rank mental health, authenticity, and personal development as top criteria for evaluating leadership. (Deskbird) They do not want perfection. They want presence.

A leader who admits a mistake and explains how they are learning from it will earn more credibility than one who never seems to make a wrong move. Authenticity, grounded in self-awareness, is the currency of leadership today.

If you want to retain high-potential talent, coach future leaders, and stay competitive, you cannot afford a leadership team that lacks self-awareness.

From Insight to Infrastructure: Building Self-Awareness at Scale

Developing self-awareness across an organization does not require a massive transformation. It starts with intentional steps:

  • Incorporate self-awareness into leadership competencies and performance evaluations.
  • Use development tools like Omnia’s Leadership Professional Development Reports and Coaching Guides to create common language and measurable goals.
  • Encourage managers to regularly ask for feedback and reflect on how they lead.


When was the last time you asked your team for honest feedback and really listened to what they said between the lines?

Conclusion: The Leadership Edge Hidden in Plain Sight

Self-awareness is not a trend but a differentiator.

It enables faster learning, better decisions, stronger teams, and truly resilient cultures. It protects against burnout, reduces interpersonal friction, and creates the conditions where people can thrive, not just survive.

If you are serious about building resilience, do not start with grit. Start with self-awareness. Start with real behavioral data. Start with leadership teams who are willing to look inward before pushing outward. That shift matters. Especially when your decisions influence a team, a department, or the direction of an entire company.

With the right tools and mindset, self-awareness becomes the superpower that turns challenge into clarity, and pressure into performance.

The question is not whether you are leading. It’s whether you are leading with clarity.

Are you one of the 10%—or just assuming you are?

Picture of Tonya DeVane

Tonya DeVane

Tonya DeVane is the Vice President of Customer Success & Product Optimization, driving transformative strategies that elevate customer satisfaction and optimize Omnia utilization. For more information, email info@omniagroup.com or call 800.525.7117.

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Others

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Government & Public Services

In the government and public services sector, where serving the community and managing resources efficiently is paramount, finding candidates with a strong sense of public service and analytical skills is crucial. We help you identify individuals who can navigate complex regulations, implement policies effectively, and serve diverse constituencies.

Our behavioral and cognitive assessments and customized job profiles for various public sector roles enhance your ability to hire the right fit. These insights enable you to develop capable teams, improve service delivery, and maintain public trust in your organization’s mission.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

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  3. Accounts Payable Clerk
  4. Administrative Specialist
  5. Chief Building Official
  6. City/Town Clerk
  7. City Manager
  8. City Mechanic
  9. Community Development Director
  10. Community Marketing Specialist
  11. Community Services Director
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  17. HR Manager
  18. Maintenance Technician
  19. Police Chief
  20. Police Commander
  21. Police Officer
  22. Police Sergeant
  23. Safety Specialist


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Education

Education

In the education sector, where shaping young minds and adapting to new learning paradigms is crucial, identifying candidates with both subject expertise and effective teaching skills is vital. We assist you in identifying educators who can inspire students, embrace innovative teaching methods, and contribute to a positive learning environment.

Our behavioral and cognitive assessments and customized job profiles for various educational roles significantly increase your chances of hiring the right fit the first time. These insights not only help you support professional development and improve student outcomes but also create an engaging educational experience for all.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Academic Advisor
  2. Academic Coordinator
  3. Administrative Assistant
  4. Admissions Representative
  5. Coach
  6. Corporate Trainer
  7. Curriculum Designer
  8. Dean
  9. Guidance Counselor
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  12. Paraprofessional
  13. Principal
  14. Receptionist
  15. Registrar
  16. Student Affairs Representative
  17. Superintendent
  18. Teacher
  19. Teaching Assistant
  20. Vice Principal


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Hospitality

Hospitality

In the hospitality industry, customer experience makes or breaks the business. Hiring candidates with an exceptional service orientation, operations efficiency, and adaptability is key to success for any travel and tourism business. We help you identify individuals who can create memorable guest experiences while efficiently managing operations behind the scenes.

Our assessments and customized job profiles for various sectors—from hotels to cruise lines and other travel sectors—enhance your ability to hire the right fit for every role. These insights enable you to foster a culture of service excellence and develop teams that can thrive in this dynamic, guest-focused industry.

Use Omnia benchmarking or explore custom profile creation for any of the following jobs and beyond to increase your hiring predictability.

  1. Concierge
  2. Front Desk Manager
  3. Guest Services Manager
  4. Guest Services Representative
  5. Hotel Director
  6. Housekeeper
  7. Housekeeping Manager
  8. Loyalty and Sales Associate
  9. Loyalty and Sales Manager
  10. Marketing Manager
  11. Operations Manager
  12. General Manager
  13. Receptionist
  14. Restaurant Manager
  15. Room Attendant
  16. Spa Manager


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Real Estate & Construction

Real Estate & Construction

In the real estate and construction sectors, where project management and client satisfaction are critical, finding candidates with a mix of technical knowledge and people skills is crucial. We assist you in identifying professionals who can manage properties, adhere to regulations, and deliver quality results.

Our assessments and customized job profiles for roles across these industries increase your chances of hiring the right fit the first time. These insights help you develop well-rounded teams, improve project outcomes, and maintain a competitive edge.

Use Omnia benchmarking or explore custom profile creation for the following jobs and beyond to increase your hiring predictability.

  1. Accounts Payable and Receivable Associate
  2. Assistant Property Manager
  3. CAD Drafter
  4. Community Affairs Personnel
  5. Construction Coordinator
  6. Construction Project Manager
  7. Contracts Coordinator
  8. Customer Care Associate
  9. Design Personnel
  10. Director of Construction
  11. Director of Design and Product Development
  12. Director of Purchasing
  13. Estimator
  14. Engineer
  15. HOA Manager
  16. Land Acquisition Specialist
  17. Land Development Manager
  18. Leasing Consultant
  19. Maintenance Technician
  20. Marketing Coordinator
  21. New Home Sales Associate
  22. Online Sales Counselor
  23. Payroll / Benefits Administrator
  24. Permitting Coordinator
  25. Pool Construction Manager
  26. Pool Designer/Sales
  27. Property Manager
  28. Public & Political Relations
  29. Purchasing Agent/Analyst
  30. Purchasing Coordinator
  31. Purchasing Estimator
  32. Purchasing Manager
  33. VP of Construction
  34. VP of Land Acquisition
  35. VP of Land Development
  36. VP of Operations
  37. VP of Purchasing
  38. VP of Sales
  39. Warranty Personnel
  40. Waterscapes Coordinator


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Media

Media

In the fast-paced media industry, where creativity meets deadlines and audience engagement is critical, securing candidates with innovative thinking and practical skills is essential. We help you select individuals who can create compelling content, adapt to new platforms, and understand audience dynamics.

Our cognitive, behavioral, and grammar assessments and customized job profiles for various media roles—from content creators and producers to sales and marketing specialists—enhance your ability to hire the right fit for each role. These insights enable you to nurture creativity, improve team collaboration, and stay relevant in an ever-changing media landscape.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Assignment Editor
  2. Broadcast Producer (TV)
  3. Digital Producer
  4. Director of Sales
  5. IT/Systems Engineer
  6. Master Control Operator (TV)
  7. Media Sales – Media / Radio Sales
  8. On-air Personality – Radio
  9. On-air Personality – Television
  10. Photojournalist
  11. Sales Manager – Media / Radio Sales
  12. Social Media Specialist
  13. Traffic Director  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Healthcare

Healthcare

In healthcare, where patient care and technological advancements intersect, securing candidates who are committed to helping others and eager to learn is essential. We assist you in identifying professionals who can deliver high-quality care while adapting to the latest medical technologies and practices.

Our behavioral and cognitive assessments and customized job profiles for various roles—at dental and healthcare practices, rehabilitation and research centers, and veterinary clinics—enhance your ability to hire the right fit for every role. These insights enable you to foster a patient-centric culture and support the professional growth of your team in your specialized healthcare sector.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

 Dental  

  1. Associate Dentist
  2. Dental Assistant
  3. Dental Front Office
  4. Dental Hygienist
  5. Dental Office Manager   


Healthcare General     

  1. Activities Aide
  2. CNA
  3. Case Manager
  4. Clerical
  5. Clinic Front Office
  6. Clinic Office Manager
  7. Customer/Patient Service Clerical
  8. Environmental/Food Service
  9. Janitorial – Medical or Laboratory
  10. Lab Technician
  11. Management
  12. Medical Assistant
  13. Medical Billing
  14. Medical Device Sales
  15. Occupational Therapist
  16. Physical Therapist
  17. Physician (Clinic)
  18. RN
  19. Scheduler
  20. Speech Therapist


Rehabilitation

  1. Clinic Front Office
  2. Clinic Office Manager
  3. Occupational Therapist
  4. Physical Therapist
  5. Speech Therapist       


Research        

  1. Clinical Research Coordinator
  2. Research Assistant                


Veterinary     

  1. Veterinary Assistant
  2. Veterinary Office Manager
  3. Veterinary Practice Manager
  4. Veterinary Receptionist (front desk)
  5. Veterinary Technician
  6. Veterinarian  


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Staffing & Recruiting

Staffing & Recruiting

In the staffing and recruiting industry, where understanding people and markets is essential, finding candidates with strong interpersonal skills and business acumen is crucial. We assist you in identifying professionals who can effectively match talent with opportunities and build lasting relationships with clients and candidates alike.

Our behavioral and cognitive assessments and customized job profiles for roles across the staffing spectrum increase your chances of hiring the right fit the first time. These insights help you develop your team’s capabilities, improve placement success rates, and stay ahead in this dynamic industry.

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  1. HR Director
  2. HR Generalist
  3. HR Manager
  4. Payroll/Benefits Administrator
  5. Recruiter
  6. Relationship Manager
  7. Talent Acquisition Specialist       


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professional-services-

Professional Services

In the professional services sector, where client relationships and job-related expertise are key differentiators, finding candidates with a balance of technical knowledge and soft skills is crucial. We help you identify individuals who can deliver high-quality services while building and maintaining strong client relationships.

Our behavioral, cognitive, and grammar assessments and customized job profiles for various roles—from desk jobs to field jobs—enhance your ability to hire the right fit the first time. The insights from our profiles enable you to nurture talent, improve client satisfaction, and maintain a competitive edge in your specific service area.

Use Omnia benchmarking for the following job profiles to increase your hiring predictability.

  1. Account Manager
  2. Accountant
  3. Accounting Manager
  4. Administrative Assistant
  5. Attorney
  6. Bookkeeper
  7. Business Analyst
  8. Buyer/Purchasing/Procurement
  9. Call Center Manager
  10. Call Center Representative
  11. CEO
  12. CFO (Chief Financial Officer)
  13. CFO (Chief Financial Officer)
  14. Chief Sales and Marketing Officer
  15. CIO (Chief Information Officer)
  16. Clerical Supervisor
  17. Collections
  18. Communications Coordinator
  19. Compliance Auditor
  20. Controller
  21. COO (Chief Operating Officer)
  22. Corporate Trainer
  23. Customer Service
  24. Customer Service Manager
  25. Digital Content Creator
  26. Digital Marketing Manager
  27. Estimator
  28. Event Coordinator
  29. Executive Assistant
  30. Grant Writer
  31. Graphic Designer
  32. HR Director/Manager
  33. HR Generalist
  34. Manager
  35. Marketing Assistant
  36. Marketing Manager
  37. Office Manager
  38. Operations Manager
  39. Operations Support
  40. Paralegal/Legal Assistant
  41. Payroll/Benefits Administrator
  42. PR Manager / Public Information Officer
  43. Process Improvement Manager
  44. Production Expediter
  45. Production Planner/Scheduler
  46. Project Manager
  47. Quality Assurance Specialist
  48. Receptionist
  49. Recruiter
  50. Relationship Manager
  51. Social Media Specialist
  52. Talent Acquisition Specialist


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Information Technology

Information Technology

In the rapidly evolving IT industry, where innovation is constant and technical skills quickly become obsolete, identifying candidates with a combination of expertise for the current needs and the ability to learn and adapt to new technologies is vital. We empower you to select tech professionals who can drive your digital initiatives forward while adapting to emerging technologies.

Our behavioral and cognitive assessments and customized job profiles for each role—from CIOs to database administrators, software developers, and IT managers—increase your chances of hiring the right fit the first time. The insights from our job profiles help you create targeted development plans, fostering a culture of continuous learning and innovation in your IT team.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. CIO (Chief Information Officer)
  2. Cyber Security Specialist
  3. Database Administrator
  4. Graphic Designer
  5. Inside Sales – SaaS (appointment setting)
  6. IT Director
  7. IT/Systems
  8. Practice Leader – Cloud
  9. Quality Assurance Tester
  10. Software Developer
  11. Software Support Trainer
  12. Tech Leader – Delivery Practice
  13. Technical Account Manager (Sales)
  14. Web Designer
  15. Web Developer

          
If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Manufacturing

Manufacturing

In the manufacturing sector, where efficiency and precision are necessary, you need candidates with a blend of technical expertise, high adaptability, and resilience. We help you identify individuals who can thrive in a production environment, embrace lean practices, and drive continuous improvement.

Our behavioral assessments and customized job profiles for each role—from production line workers to process engineers—increase your chances of hiring the right fit the first time. These insights help you develop talent, improve retention, and maintain a skilled workforce ready to meet the evolving demands of modern manufacturing.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Buyer/Purchasing/Procurement
  2. Customer Experience Coordinator
  3. Estimator
  4. Fleet & Equipment Manager
  5. General Manager
  6. Heavy Equipment Operator
  7. Laborer
  8. Machine Operator
  9. Manufacturing Assembler
  10. Process Improvement Manager
  11. Production Expediter – Shipping/Receiving Material Handler
  12. Production Planner/Scheduler
  13. Production Supervisor
  14. QC Technician
  15. Safety Coordinator/Manager
  16. Sourcing Manager
  17. Technician (Installation and Repair)
  18. Warehouse Associate
  19. Warehouse Manager     


If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Automotive

Automotive

In the automotive industry, where innovation drives success and customer satisfaction is the highest priority, finding candidates with the right mix of technical mindset and interpersonal skills is crucial. We help you identify individuals who can thrive in this fast-paced environment, adapt to technological advancements, and deliver exceptional customer experiences.

Our behavioral assessments and customized job profiles for each role—from car dealerships to boat and RV dealers—increase your chances of hiring the right fit the first time. The insights from these profiles help you nurture talent, guide career progression, and keep your workforce engaged and productive in a constantly evolving industry.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Bookkeeper/Accountant
  2. Body Shop Estimator
  3. Body Shop Manager
  4. Body Shop Technician
  5. Controller
  6. Customer Relations Representative
  7. Customer Relationship Specialist
  8. Detailer
  9. F&I Manager
  10. Fixed Operations Director
  11. General Manager
  12. Lot Attendant/Porter
  13. Office
  14. Parts Counter / Parts Associate
  15. Parts Manager
  16. Powersports Sales
  17. Receptionist
  18. Reconditioning Foreman
  19. Sales
  20. Sales Manager
  21. Service Advisor
  22. Service Manager
  23. Service Technician Team Lead
  24. Service Technician
  25. Title Clerk
  26. Used Car Sales
  27. Valet
  28. Warranty Administrator
  29. Warranty Clerk   

Business Development Center          

  1. Call Center Manager
  2. BDC Director
  3. BDC Representative
  4. Inside Sales
  5. Internet Sales
  6. Inside Sales Manager
  7. Service Coordinator


Boat and RV    

  1. Boat Sales
  2. Customer Relations Representative
  3. Powersports Sales
  4. RV Orientation/Delivery
  5. RV Sales
  6. RV Service Advisor

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Financial Services

Financial Services

In the financial services sector, where trust is currency and regulatory compliance is non-negotiable, securing candidates with analytical prowess, a commitment to quality, and client-centric attitudes is essential. We empower you to identify individuals who can navigate complex financial landscapes while maintaining the highest standards.

Our behavioral and cognitive assessments and customized job profiles for each role—for credit unions, banks, and other financial institutions—empower you to make informed hiring decisions. The insights from these profiles enable you to provide targeted professional development, ensuring your team remains competent, compliant, and committed in an industry where precision and reliability are essential.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

Credit Unions

  1. Accountant 
  2. Back Office
  3. Branch Manager 
  4. Call Center Rep 
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Member Service Rep
  19. Mortgage Originator
  20. Regional Manager
  21. Teller
  22. Teller – Sales/MSR
          

Banks   

  1. Accountant
  2. Back Office
  3. Branch Manager
  4. Call Center Rep
  5. Collector
  6. Compliance Assistant
  7. Compliance Officer
  8. Credit Assistant
  9. Financial Service Rep
  10. Fraud Specialist
  11. Front Office
  12. Head Teller
  13. IT Professional
  14. ITM (Video) Teller
  15. Loan Officer
  16. Loan Processor
  17. Manager/Supervisor
  18. Mortgage Originator
  19. Regional Manager
  20. Service Rep
  21. Teller
  22. Teller – Sales/Selling CSR
  23. Financial Relationship Manager
  24. Wealth Management Relationship Manager

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.

Insurance

Insurance

In the insurance industry, where competition is fierce and turnover is high, the key to success lies in identifying candidates with the perfect blend of soft skills and analytical skills. We empower you to find these individuals who not only excel in their roles but also stay with your organization for the long haul.

Our behavioral and cognitive assessments and customized job profiles for each role increase the chances of hiring the right fit the first time. The insight from the profiles helps you provide the growth path your employees desire and keep them happy and engaged.

Use Omnia benchmarking for the following jobs to increase your hiring predictability.

  1. Agency Owner
  2. Claims Representative
  3. Field Claims Adjuster
  4. Inside Claims Adjuster
  5. Loss Control Consultant
  6. Marketing Representative
  7. Policy Services
  8. Underwriter
  9. Account Manager
  10. Customer Service Manager
  11. Processing CSR
  12. Producer
  13. Risk Manager
  14. Sales Manager
  15. Selling CSR
  16. Service CSR

If a job you need filled is not listed, don’t worry – we specialize in creating custom solutions for unique business needs.