Attack of the Sales Phonies
You’re sipping coffee and going over the sales report, thinking about the new people you’ve hired. This is the most promising crew so far — Jake, who has worked with some of your competitors; Ashley, so knowledgeable and prepared for the interview; Luis, the most personable guy you’ve ever met. Yes, this is a great […]
How to Earn a Merit Badge in Self-Awareness
If you’re anything like me, you learned a lot about yourself over this past year-plus. Maybe you feel like you’re an expert at self-awareness. We’ve certainly never been given this much time and space for reflection. But we’ve also never (en masse, in recent history) had so much intense and constant change. Maybe we have […]
Personality Spotlight: The Advisor
Continuing our series on performance management, we turn our spotlight to The Advisor. Like the Analytic (and all other personality groups), Advisors have specific behavioral traits and preferences that are the most comfortable for them. While they can show any behavior necessary to do a job for a short time, the core traits of the […]
5 Tips to Deal with (or Avoid) Becoming a Bad Manager
I did a quick poll of my friends and coworkers, asking for bad boss horror stories. Most people had relatively tame ones — bosses rechecking their work, being flighty, or generally being unprepared to handle (and therefore explain) the job’s responsibilities. Personally, I experienced situations as strange as an upper manager named Dave who only […]
There, Their, They’re: Now Omnia Can Help Soothe Your Grammar Woes
Remember the old days when people could only interact with businesses over the phone or in-person, and most mailings were stuffy form letters? After booting up Word Perfect for DOS, you would painstakingly type your message and then drive the floppy disk over to your neighborhood print shop. That was a lot of work! Thank […]