April 2026 | Newsletter Issue 72
The Omnia Insights
Employee Development Fails When It Ignores Behavior
Is your employee development actually making a difference?
Across five years of data from Omnia’s Talent Trends research, one pattern continues to stand out:
Formal career development has remained below 50% year after year.
For small and mid-sized businesses, that gap shows up quickly — in repeated performance issues, untapped potential, and managers who are expected to develop their teams without enough clarity or support.
This month, we’re focusing on different aspects of employee development, looking at why the effort doesn’t always translate into performance.
Development doesn’t fail due to a lack of initiatives.
It fails when it ignores behavior — how people naturally communicate, make decisions, and respond to feedback.
We explore where things break down, from coaching that doesn’t stick to plans that don’t reflect real behavior, and the role of self-awareness in how managers lead and communicate.
When employee development works, you see it in how people show up and perform every day.
Until next month.
Insights From Our Team
Why Your Employee Development Program Isn’t Working (And What to Do About It)
Identify what’s holding your development program back, and take clear steps to turn it into something that actually improves performance. One-size-fits-all development is a losing strategy.
Most Teams Don’t Have a Performance Problem. It’s a Coaching Problem.
Shift your managers from giving feedback to coaching in a way that drives real behavior change. Explore what effective coaching actually requires and where to start.
Make more confident development decisions with deeper insight into how your people naturally work and grow. Learn how a profile written by a senior analyst, addressing specific hiring or retention concerns, gives leaders a starting point.
Do Your Managers Know How They Come Across?
Help your managers build self-awareness so they can communicate more effectively and lead with greater impact. Leadership self-awareness is not a fixed trait; explore how the Omnia Leadership Style Profile helps develop it in a practical, accessible way.
Client Spotlight
MFI Agency
Building the Right Team from the Ground Up
Terren Moore knows a thing or two about starting from scratch. A first-generation farmer who began working the land at age 15, Terren built MFI Agency in Greenville, Texas from the ground up, launching his independent insurance agency in 2021 after honing his craft at Texas Farm Bureau. Today, MFI Agency specializes in agricultural and commercial insurance, serving clients across Texas and beyond with a team deeply rooted in the communities they protect.
As the agency has grown, so has the importance of hiring the right people. For Terren, a bad hire isn’t just an inconvenience; it’s a costly risk that can set a small business back in a big way.
That’s where Omnia came in.
“Omnia has taken the guesswork out of hiring. A bad hire can cost hundreds and thousands of dollars, so it’s a no-brainer to invest in a system that secures your investment. Omnia is the best investment we have made for screening new hires. It allows us to put the right people in the right seat. And Cynthia is such a pleasure to work with!” — Terren Moore, Owner, MFI Agency
With an Omnia assessment-backed hiring process, MFI Agency can evaluate candidates with greater confidence, ensuring that the people joining the team are not only qualified on paper, but truly the right behavioral fit for their roles. And as Terren’s shoutout to Omnia’s own Cynthia Brooks shows, great partnerships aren’t just about great tools; they’re about the people behind them.
For an agency built on trust, service, and community, that alignment matters on every level.
We’re proud to partner with Terren and the MFI Agency team and love hearing how Omnia is helping agencies like theirs grow stronger, one great hire at a time.
Learn more about MFI Agency at mfi-services.com.
Upcoming Webinars
Partner Webinar Series
Clarity Over Chaos: The Power of Purposeful Leadership
Learn how to lead with greater clarity and intention in a fast-moving environment.
Join our guest speaker Karla Verdi, leadership development strategist, executive coach, and founder of Elevating Leaders, for a practical conversation on cutting through the noise and focusing your team on what matters most. You’ll also explore how to use behavioral insight to coach more effectively.
🗓️ May 12th, 2026, 12:30-1:30 pm EDT
Quarterly Training Webinar
First Friday Fundamentals
Discover how to use behavioral data to make better talent decisions.
Learn how the Omnia Assessment improves hiring reliability, strengthens employee development, and supports retention, with practical ways to apply these insights immediately.
🗓️ June 5th, 2026, 12:30-1:30 pm EDT
Events Line Up!
- May 1st – Participating in the Habitat for Humanity CEO Build in Brandon, FL
- May 6th – Attending the Nevada Small Business Resource Fair in Las Vegas, NV
Thanks for reading this far. Please stay connected with us on social media and at the events. See you next month!
