Courageous Leadership – What’s Important
Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
How to Foster a Winning Dynamic Between Sales and Service
In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Three Components for Successful Modern Team Building
Businesses are about people working in a collection of teams to deliver on your company’s promise. Your people make up the soul of your company. Team building unifies people, making them an unstoppable force. Companies with robust team building programs perform better and have a brighter future than those that do not. Organizations “with a […]
4 Things You Need for Effective Virtual Team Building
Working remotely certainly has its perks for your team members. Sometimes, doing so is a necessity. But, prolonged (or indefinite) physical separation can cause employees to feel lonely and disconnected from their work. Unfortunately, when their morale drops, so does their productivity. As a leader, it’s your job to make sure that doesn’t happen. It’s […]
Top 5 Reasons to Rehire a Previous Employee
In the current times, you may have had to furlough or lay off employees. Now that you’re able to hire again, you’re considering a rehire. You find yourself weighing the pros and cons of bringing previous employees back to your team. Will this decision be a good move, or is it better to start again? […]
Employee Reboarding: 7 Tips for Success
I went back to the office for about a week in June; I needed to get out of the house, and I had a temporary childcare solution. Needless to say, I ran with that opportunity. Currently, we have one employee going into the office daily. Really, he never left (thanks, Steve). And from time to […]
Conflict Resolution for Teams Working Remotely
When you think about conflict, you probably picture two (or more) employees disagreeing face-to-face in a meeting or common space at the office. It’s out in the open and usually very apparent. When you think of conflict resolution, you probably picture those involved sitting with a mediator to discuss challenges, miscommunications, and work toward solutions. […]
Bad Management: The Poison that Kills a Team
We’ve spent some time discussing the price paid when a manager hires someone wrong for a job — we know the potentially devastating effects. But what happens when the person unfit for the position is the boss? It’s the next step in the process; if people are promoted or placed in positions where they manage […]
You Must Know Your Team to Lead Your Team
As a leader, you’re expected to achieve company goals by effectively utilizing your most valuable resource – your team. So, how do you unlock their potential and guide them towards success? Honestly, you need to know your team to lead your team. Getting to know your team on a deep level can take years of […]
9 Steps to Effective Employee Coaching
Every organization wants effective, engaged employees. In fact, employees want to feel engaged and effective in their workplace. How does one keep employees engaged and identify and address issues before they become real problems? As you’ve probably experienced, employees are more likely to leave an organization when they don’t feel engaged and they’re not comfortable […]
