Break Down Communication Barriers Using Personality Insights
You’ve probably heard of The Five Love Languages, a bestselling relationship book by Gary Chapman. In it, he talks about better ways of engaging with your romantic partner based on how you each express yourself romantically and by understanding each other’s needs. It’s probably no surprise that as a company whose primary offering is assessments, we love using these insights […]
2020: A Year for the History Books
Each year, as we look forward to new beginnings, it’s essential to make room to reflect. While it’s tempting to run full force into the next big project or next resolution that will make us – to borrow from Daft Punk – harder, better, faster, stronger, we owe it to ourselves and our teams to […]
Keeping Spirits Bright when Times are Tough – How are you doing?
Throughout the challenges this year, the front-line managers have shouldered the burden of carrying out and communicating the tough decisions businesses have made to stay afloat. We’ve had to make difficult decisions about layoffs, furloughs, and reduced hours. Leaders need to conserve energy and take care of themselves.
Courageous Leadership – What’s Important
Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
How to Foster a Winning Dynamic Between Sales and Service
In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Three Components for Successful Modern Team Building
Businesses are about people working in a collection of teams to deliver on your company’s promise. Your people make up the soul of your company. Team building unifies people, making them an unstoppable force. Companies with robust team building programs perform better and have a brighter future than those that do not. Organizations “with a […]
4 Things You Need for Effective Virtual Team Building
Working remotely certainly has its perks for your team members. Sometimes, doing so is a necessity. But, prolonged (or indefinite) physical separation can cause employees to feel lonely and disconnected from their work. Unfortunately, when their morale drops, so does their productivity. As a leader, it’s your job to make sure that doesn’t happen. It’s […]
Top 5 Reasons to Rehire a Previous Employee
In the current times, you may have had to furlough or lay off employees. Now that you’re able to hire again, you’re considering a rehire. You find yourself weighing the pros and cons of bringing previous employees back to your team. Will this decision be a good move, or is it better to start again? […]
Employee Reboarding: 7 Tips for Success
I went back to the office for about a week in June; I needed to get out of the house, and I had a temporary childcare solution. Needless to say, I ran with that opportunity. Currently, we have one employee going into the office daily. Really, he never left (thanks, Steve). And from time to […]
Conflict Resolution for Teams Working Remotely
When you think about conflict, you probably picture two (or more) employees disagreeing face-to-face in a meeting or common space at the office. It’s out in the open and usually very apparent. When you think of conflict resolution, you probably picture those involved sitting with a mediator to discuss challenges, miscommunications, and work toward solutions. […]
