Path to Success: Hiring and Developing Your Customer Service Team
We all recognize the pivotal role that customer service plays in business success. When mishandled, it sends ripples throughout the company, impacting not only profits but also employee recruitment and retention. Having the wrong people in key positions inevitably leads to a short-lived tenure for employees. Now, consider the following two statements for your customer […]
The Hiring Quest: Unearthing Exceptional Talent from the Haunting Shadows
The quest to hire exceptional individuals can be akin to stepping into scenes from Friday the 13th or A Nightmare on Elm Street. It can be a thrilling yet chilling endeavor, where the stakes are high. And no one wants to introduce any “Jasons” or “Freddys” that could potentially trigger a mass exodus of existing […]
How Job Ghosting Haunts Both Employers and Candidates (and How To Stop the Terror)
“Ghosting” is somewhat of a misnomer to me. After all, in movies and TV shows, ghosts tend to move into places where they aren’t wanted and stick around longer than any of the characters anticipate. But in the non-ethereal world, the act of ghosting is just the opposite. It leaves the ghosted party thinking, “What […]
Company Culture and Recruiting: Start Looking for a Cultural Add Instead of Just a Cultural Fit
With so many variables to consider when hiring, it can be hard to know how much weight to put on one over another. You know you want a candidate with pertinent experience, good references, the right educational qualifications (if applicable), and job-relevant behavioral traits. But how much consideration should you give to a candidate’s fit […]
7 Easy Tricks for Making a Winning Credit Union Hire
You’re ready to stand out in the community and create strong member relationships, but what’s the best way to get there? First, you have to be ready to provide members with what they want, like incentives, digital engagement, and financial education. Along with meeting member needs in a modern way, you need to stay focused […]
From Caps and Gowns to Conference Rooms: Why Hiring New Grads is a Smart Bet for Your Business
June marks a significant moment for high school and college students across the country as they celebrate their academic achievements and receive their diplomas amidst cheers and applause from family and friends. While this is a time of excitement and pride, we all know it is only the first step in a long and winding […]
5 Ways to Hire Successfully for Your Car Dealership
In order to conquer your market, a lot has to happen — things like setting sales goals, advertising, understanding your customers, keeping them loyal, and knowing your makes and models inside and out, just to name a few. But it all starts with people. Your dealership team puts theory into action. That’s why your success […]
Unlock Your Hidden Advantage: Discover How Your Personality Traits Can Boost Job Search Success
Imagine this: You’re 6 months into a new job. You went through 3 interviews, 2 days of onboarding, and bought 4 new work outfits. But despite your initial excitement, now you’re borderline miserable. This position requires you to sit behind a desk all day, and although you knew that going into the role, to your […]
New Year, New Solutions to Hiring and Onboarding: 5 Trends to Watch in 2023
It’s a new year, but many companies are facing familiar challenges when it comes to finding top talent. Some organizations are meeting these challenges head on with innovative hiring and onboarding practices. Not surprisingly, the ball dropping on 2023 has not magically made all the “Help Wanted” signs disappear. Customers continue to experience long wait […]
5 Hot Talent Selection Trends for 2023
Season’s Greetings! Omnia’s second annual Talent Trends Survey closes on December 31st. We look forward to unraveling what’s happened in employee selection and development over the last 12 months. Moving on from 2022, I’m reflecting on the first stage of the employee lifecycle: the selection process. I’m eager to explore what’s new in recruitment and […]
