17 Ways to Boost Your Employee Retention Strategy
You let out a heavy sigh as you scan through the resignation letter on your desk. Employee turnover has always been somewhat of an issue at your organization. But lately, there’s been a mass exodus of talent. Unfortunately, this critical departure will leave you and the rest of your team scrambling to hit the targets […]
A Two-Million-Year-Old Problem: Coaching Your Service Team to Sell
Since the very first business of starting cave fires in exchange for furs and hides, the transition from sales to service has plagued organizations. The early people had it right. Grog, the fire starter, sold the sticks and built the fire. His invoice was a grunt and a snort, and Accounts Receivable was immediately funded […]
Our Top 10 Tips for Employee Retention
Chances are, you’ve been blindsided by the resignation of an all-star employee. You probably watched productivity and morale take a nosedive — and wondered what went wrong. While some turnover on your team is ultimately inevitable, much of it can be prevented. So today, we’re gifting you our top 10 tips for employee retention. The […]
Top 10 Skills and Traits of a Successful Change Leader
The business world is forever in a state of flux, constantly adjusting to societal, economic, environmental, and industry trends. If your company can stay on pace or get ahead, it will remain relevant and competitive. But, if it cannot, it will fade into the background, ultimately becoming obsolete. That means your firm must nimbly, strategically, […]
How Cognitive Reports Support Behavioral Assessments to Predict Job Performance
Hiring success depends on more than just resumes and interviews. Cognitive assessments show a candidate’s ability to think, learn, and solve problems, while behavioral assessments reveal their workplace traits and motivations. Using both gives you the complete picture needed to make confident talent decisions. When you hire someone, you want to be sure that they’ll […]
The Leader’s Role in Conflict Resolution
People are complicated, and no two of your employees are exactly alike. When you have that many different perspectives in your workplace, conflict is bound to happen. While conflict can sometimes lead to healthy competition and innovation, left unchecked or undirected, it can have damaging effects on the organization. As a leader, the responsibility to […]
Using the Professional Development Report to Grow Your Team
Believe it or not, a little personal self-awareness goes a long way towards developing a strong, introspective team — a team that communicates, a team that solves problems together, a team that works through challenges and manages mistakes in a way that promotes improvement rather than blame. Self-awareness means understanding who you are and the […]
Six Ways to Cultivate a Team Culture
Creating and maintaining a strong company culture is becoming increasingly important. According to BuiltIn.com, 46% of job seekers cite that the company culture is critical when applying for a job. A company that takes the time and effort to create a welcoming and inclusive culture is more likely to retain its employees. Almost half of […]
Courageous Leadership – What’s Important
Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
4 Things You Need for Effective Virtual Team Building
Working remotely certainly has its perks for your team members. Sometimes, doing so is a necessity. But, prolonged (or indefinite) physical separation can cause employees to feel lonely and disconnected from their work. Unfortunately, when their morale drops, so does their productivity. As a leader, it’s your job to make sure that doesn’t happen. It’s […]
