Most Teams Don’t Have a Performance Problem. It’s a Coaching Problem.
The strongest leaders don’t just manage performance. They build people who can sustain and improve performance over time.
The 73% Wake-Up Call: 5 Years of Data Expose the Soft Skills Gap
Soft skill readiness is now a risk factor. In 2026, 73% of talent leaders ranked critical thinking as the most important skill needed, ahead of technical skills.
Is Your Leadership Team Ready to Use AI in Talent Decisions?
Your managers are the system.
They hire, give feedback, and decide who gets developed and who gets passed over.
Consistency in Leadership Behavior Is Now the Core Driver of Employee Engagement
2026 marks a workplace in transition. Leaders are stepping up in visible ways, yet employees are responding with caution rather than wholehearted confidence.
Five Years of Omnia’s Talent Trends: What We’ve Learned and What’s Trending Now
On February 25th, we released our 2026 Talent Trends Report. This is Omnia’s fifth year tracking how businesses are navigating the fast‑changing world of talent.
Celebrating Women’s History Month: The Importance of Women in Leadership for Business Growth
Did you know that as of 2023, women occupy less than 30% of all managerial positions across the globe? While this number is gradually improving, it highlights a significant gender gap that remains in leadership.
Why High Expectations Slip Into Micromanagement and What to Do About It
All managers want their employees to produce positive results, but when a leader’s high standards morph into micromanagement, the results are anything but positive.
If You Keep Disruptive Employees for Their High-Performing Results, You Pay for It in Trust
Leaders face a tough decision: should you confront the disruptive behavior of someone who consistently delivers results or ignore it for the sake of performance?
One Leadership Mistake That Provided an Unexpected Path to Learning
Nobody steps into a leadership role and handles everything perfectly the first time. There are just too many moving parts, too many facets of personalities, and too many paths to take.
What Shortbread Cookies Can Teach Us About Building Thriving Teams
Talent strategy in small and mid-sized businesses reminds me of my favorite holiday shortbread cookies. On the surface, they’re simple and easy to make.
The Real Driver of Team Performance Isn’t What You Think
Yes, people love money, perks, and even recognition programs. But that is not where real motivation begins. It starts with psychological safety.
Level Up Your Leadership this Boss’s Day – No Greeting Card Required
As National Boss’s Day approaches on October 16th, it’s time for an honest conversation about leadership.
Supporting Work-Life Balance: A Guide for Employers and Managers
The need for healthy work-life balance is even more crucial in today’s hyper-connected world, where the line between a person’s job and personal life is increasingly blurred.
9 Ways HR Teams Can Build Cultures that Attract Talent and Engage Employees
HR also has a direct impact on cultivating workplace culture by helping shape the values, behaviors, and experiences that define an organization.
From Struggle to Strength: Building Resilience in Leadership and Life
Resilience. It’s one of those words we hear often in leadership books, motivational talks, and those late-night conversations about experiences with life’s curveballs. But it often remains abstract until we’re forced to live it.
Are You in the 10%? Most Leaders Think They Are
Every organization wants adaptable, dedicated employees. Every leader wants a team that can weather storms, bounce back from setbacks, and still meet quarterly goals.
The Office Comeback: How to Find Your Rhythm
You’ve been back in the office for months now. The honeymoon period, if there was one, is over. The days of settling back into a comfortable routine have passed, and now the weight of this new normal sets in.
A Leader’s Guide to Motivating – 5 Things to Consider for Motivating Individuals to Succeed
Motivation is defined as the general desire or willingness of someone to do something. That begs the question, can you really motivate someone else to do something?
9 Strategies for Developing Tomorrow’s Leaders Today
While many leadership traits are innate, truly great leaders don’t just emerge; rather, they are developed through intentional investment, coaching, and opportunity.
Leading with Purpose: Why Accountability is the Bedrock of Great Leadership
One of the bonuses and responsibilities of being in a leadership position is the independence it offers. Innovation and autonomy are key, and for natural leaders, being able to focus on the overall picture and delegate the minutia are big selling points to joining the ranks of leadership.
Soft Skills for Strong Leadership: If You’re Still Saying, “My Way or the Highway,” You’re Driving Solo
Let’s get real for a minute: in today’s workplace, technical chops and a compelling business model aren’t enough to lead effectively—especially if you’re running a small or mid-sized business where every relationship counts.
Stop Pretending Everything’s fine: Perform a Brutally Honest Mid-Year Check-In to Avoid Q4 Panic
Six months down, six to go. How’s it looking? If you’re crushing your goals, great—keep the momentum going.
Leadership Travel Plans: Finding the Right Route for Every Employee
Leadership isn’t about checking boxes or barking orders from the front seat. It’s about navigating the chaos of human nature, traffic jams, and the occasional wrong turn.
Creating Psychological Safety at Work: 5 Steps for Supporting Mental Health
May is Mental Health Awareness Month, a time dedicated to recognizing the importance of mental well-being in every aspect of our lives, including the workplace.
Cultivating Sustainable Teams Through Personality Insights
Did you know that remote workers can reduce their carbon footprint by up to 54% compared to their in-office counterparts?
Ditch the Dead Weight: 10 Moves to Eliminate Chaos and Boost Efficiency
April’s here, and you know what that means: spring cleaning. But forget dusty attics and overstuffed closets; your business needs the real decluttering. Think about it.
Leaders: Are They Born or Made? Exploring Leadership Styles and Development
Are leaders born with a unique set of traits, or can anyone learn to lead?
Omnia’s Fourth Annual Talent Trends Report: Providing Insight into Growth and Creating Connection
For the fourth consecutive year, The Omnia Group has released our report on the latest trends impacting the Human Resources industry.
Reflecting on 40 Years of Behavioral Assessment Innovation with Omnia
As Omnia celebrates its 40th anniversary this March, it’s a perfect time to reflect on the journey and the incredible team that has brought the company to this milestone.
Practical Solutions for Strengthening Team Dynamics
Effective teams operate with clarity, trust, and strong communication. The ability to understand group behavior and optimize team dynamics plays a key role in achieving organizational goals.
Who is Omnia? Celebrating 40 years of Industry Leadership in Workforce Assessments
This March, The Omnia Group will celebrate 40 years as an industry leader at the forefront of behavioral analysis in the workplace. Our mission is to help small and mid-sized businesses like yours build effective, high-performing teams across all industries. Our flagship product, the Omnia Assessment, was launched in 1985. It is a scientifically validated […]
Fourth Annual Omnia Talent Trends Sneak Preview
2025 is a big year for The Omnia Group! In addition to celebrating our 40th anniversary, we’ll also be celebrating the release of our 4th annual Talent Trends report.
Two Weeks Left: 10 Leadership Actions for a Strong Year-End Finish
While there are only two weeks remaining in the year, you still have a significant opportunity to end the year with momentum.
Seasonal Stress in the Workplace: The Dos and Don’ts of Helping Employees Cope
Whether celebrating Christmas, Hanukkah, Kwanzaa, New Year, Festivus or nothing at all, late November through early January can be a joyful but hectic time of the year.
Festive Feasts and Personality Treats: Recipes and Tips for a Harmonious Holiday
Enjoy these recipes and the holiday season, and remember the importance of understanding and appreciating our unique personality traits.
Honoring Our Heroes: A Tribute to Veterans
Veterans bring a unique perspective, a strong work ethic, and a commitment to service that can benefit any organization.
Gratitude and Growth: Fueling Your Team’s Success Through Thankfulness
Gratitude isn’t just signing a card for a work anniversary or giving some kudos here and there; it’s a vital undercurrent that runs through your company.
From Conflict to Collaboration: Tailored Strategies for Stronger Teams
What can leaders do to address team conflict head on and transform it into greater team collaboration?
7 Steps to Developing a Successful Team
Trying to build a cohesive team can feel like a puzzle sometimes. You have the pieces – a goal, the time frame, the people, and maybe even the idea of a plan. But how do you, as a leader, put them all together to create the whole picture: a group that works effectively together to […]
Conflict Conundrum? 7 Ways Personality Insights Can Help
Mediating conflict is never at the top of anyone’s list of favorite activities, but it’s an important and necessary part of work life.
Building Trust: The Role of Personality in Fostering Team Relationships
Trust is the bedrock of any successful team. When you’re on a team founded on trust, you’re much more likely to share ideas, take risks and support your team members.
Adaptive Leadership: Aligning Styles to Complement Team Personalities
In the realm of leadership, one size does not fit all. Teams are like ecosystems, composed of individuals with varying temperaments, communication styles, and work preferences. Effective leaders understand that adjusting their leadership style to complement the personalities of their team members can significantly enhance team performance, collaboration, and overall satisfaction. This approach both acknowledges […]
Effective Conflict Resolution: A Leader’s Guide
Conflict management is a crucial skill for leaders, as conflicts are inevitable in any high-performing team. However, conflict is not inherently negative; it can be a catalyst for growth and improvement. This guide offers a structured approach to understanding, managing, and resolving conflicts within your team, ultimately fostering a more productive and harmonious work environment. […]
Leadership in Action: Real-World Advice for Emerging Leaders
Leadership is not merely a set of skills to be honed but a necessity for business success. It is the foundation upon which innovation thrives, teamwork flourishes, and sustainable growth is achieved. This article explores the multifaceted approach to leadership development. At the core of your leadership is the transformation from individual pursuits to collective […]
A Call for Revolutionary Leadership in Today’s Context
This article is a repost from July 2022 with updated content reflecting current examples. For the month of July, our Omnia team typically spotlights attention on the traits of leadership in honor of the celebration of the birth of our American nation. The first blog in July of 2022 covered the personality traits of our […]
Diversity in Teams: Activating the Power of Personality
The idea of diversity in teams may conjure images of varied ethnicities, genders, and cultures. While these dimensions are crucial, diversity also encompasses an array of personalities and behavioral tendencies. In an effective team, each member brings a unique blend of traits shaped by upbringing, experiences, and inherent disposition. This holistic view of diversity forms […]
Building High-Performing Teams: Enhancing Communication and Collaboration with Personality Awareness
Effective communication is the backbone of successful team collaboration. With diverse teams, understanding and leveraging different personality types can significantly enhance how we communicate and work together. In this blog, we’ll explore the importance of open communication channels, the role of personality in communication, and practical steps to improve team dynamics and collaboration. Understanding Open […]
Beyond Thank You: Personalized Appreciation in Action
Whether in a bustling office or a virtual workspace, the energy of a thriving team is unmistakable. Smiles adorn faces, conversations or instant messages buzz with purpose, and productivity fills the air. This is the hallmark of a company culture where recognition flows freely and every employee feels appreciated for their contributions. Contrast this with the scene of an office […]
Personalized Wellness: Tailoring Healthy Habits to Your Unique Traits
Healthy habits are the cornerstone of a thriving life, influencing everything from our physical strength to mental resilience. We all know how important it is to develop and commit to a healthy lifestyle. And yet despite our best intentions, many of us struggle to maintain healthy habits over the long term. We might start strong […]
Supporting Mental Wellness on the Job: Working Together as a Team to Prevent and Recover from Burnout
May is Mental Health Awareness month, which makes it a good time to discuss an issue that can arise in any job or industry: Burnout. The modern professional landscape is a demanding one. We juggle constant connectivity, ever-increasing workloads, and the pressure to excel in a competitive environment. It’s no surprise, then, that professional burnout […]
Agile Teams, Thriving Business: 5 Ways Personality Insights Can Help You Guide Employees Through Change
If these last few years have taught us anything, it’s that change is a constant. I can’t count the number of “new normals” we’ve had to adjust to — then readjust to make way for a newer normal. Even before the year that shall not be named, change has always been a perpetual part of […]
Achieving Leadership Mastery with Omnia: A Journey to the Heart of Effective Leadership
Effective leaders excel at inspiring and guiding their team to achieve common goals that ultimately create successful and sustaining businesses. The best leaders capture the hearts and minds of their people, building a culture of engaged and thriving performers. This is the magic of great leadership. Celebrating our 39th anniversary this month, The Omnia Group […]
Leadership Traits and How to Spot a Future Leader in Your Organization
Finding and hiring talented leaders is critical to the success of a company. A strong and visionary leader provides direction, inspires innovation, and fosters a sense of purpose among team members. Effective leadership promotes a positive organizational culture, encourages collaboration, and helps navigate challenges by making informed decisions. Leaders set the tone for the work […]
Reflect, Revamp, Respond: A Blueprint for Customer-Centric Success
The beginning of the year is a great time to reflect and refresh your business practices, and there is no better place to start than with the Customer Success team. After all, these are the people who represent your company on a daily basis. Think about the best customer service experience you’ve ever had and […]
A Commitment to Community – Reflecting on a Year of Giving Back and Gaining in Return
In early 2023, our team at Omnia revisited and refreshed our company values. I remember well the conversations we had about specific word choices, and the one that stands out to me most was our conversation around our value of Commitment and Unequivocal Excellence. It was in this value that we intentionally stated that We […]
Work/Life Balance: 6 Paths to a Joyous Holiday Season
Vacations, parties, end-of-year targets—December is a whirlwind. With so much on your plate, it’s easy to feel pulled in every direction. Despite its 31 days, December often seems to fly by. It’s meant for celebration, reflection, and treasured moments with loved ones. Yet, amidst the festivities, work commitments can inundate this special period. Balancing work […]
Leading with CARE: Elevating Employee Engagement in Your Credit Union
This article was written for readers of our partner publication CUInsight. It received such a positive reaction, we decided to share it with our weekly blog audience. We hope you find it helpful as well. Have you heard about mouse jigglers? I discovered them during a recent lunch with a colleague dedicated to enhancing employee […]
Developing the Next Generation of Leaders for Your Business: 4 Steps to Begin Your Succession Planning Process
Succession planning — the process of identifying and developing internal talent to take on future leadership roles within an organization — is often looked at as a lengthy, time-consuming exercise that is only necessary for big corporations and C-suite executives. However, succession planning can be a tremendous benefit for all levels of leadership and for […]
The Perils of Horrible Leadership: Spooky Leadership Tales for Halloween
As Halloween approaches and we revel in the atmosphere of eerie ghouls and goblins, it’s a perfect time to delve into a spine-chilling narrative that’s not rooted in the supernatural but is all too real: the perils of horrible leadership. Just as we fear monsters under our beds and ghosts in the attic, the horrors […]
The Power of Company Culture: A Glimpse Inside One Bank’s Success Story
In the hustle and bustle of running a company, it’s easy to get caught up in the day-to-day operations and lose sight of something that might seem intangible but holds immense power: your company culture. You might think culture is just a buzzword or something that only big corporations or the HR Department worries about. […]
The Mindful Leadership Paradox: How Being Soft Can Make You Strong
Raise your hand if you remember the iconic tagline “Softer Side of Sears,” or let’s start with, raise your hand if you even remember Sears Department Store. Now that I have dated myself, let’s get into why I embarked on this path and the concept of the softer side of leading, also known as Mindful […]
The Mindful Leader’s Edge: Introducing the Path to Mindfulness
Can you believe it’s already time to bid farewell to the dog days of summer? Let’s cross our fingers and hope the scorching heat wave bids us adieu too. In the bustling business world, summer vacations have wrapped up, the kids are back in school, and we find ourselves staring down the final months of […]
Accountable Inspiration: Striking the Perfect Leadership Balance for Success
The term “leader” often brings a charismatic and inspiring figure to mind, while “manager” might suggest a more structured, results-driven role. Leaders and managers are integral roles to the success of an organization, but striking the right balance between the two is a delicate task. The balance involves adjusting your leadership style accordingly and promoting […]
The Leader’s Playbook: A Comprehensive Guide from Onboarding to Offboarding
Leading a team in today’s technologically advanced and socially conscious world demands exceptional skills and techniques. However, with the right tools, it can also be an incredibly fulfilling experience. While we began this leadership series with humor by exploring the personality traits of the Founding Fathers, it’s important to delve into the realities of leadership […]
When Teamwork is Just Not Working: 5 Ways Behavioral Insight Can Improve Team Effectiveness
What do you do when a team is just not working? We see it happen all the time: people are thrown together because their expertise is needed on a project, and even though everyone knows what to do, they just can’t seem to get it done together. Meetings go nowhere, and everyone leaves frustrated. Or […]
Redefining Leadership: Embracing the Power of Servant Leadership in the Modern Workplace
With the current focus on workplace culture (and how to improve it), servant leadership has become a hot topic. Unfortunately, traditional leadership often brings to mind someone imposing their will on others through aggressive power plays. Servant leadership, though, shows us another way to approach the responsibilities of leading, guiding, and inspiring employees. What is […]
5 Revolutionary Personalities in Today’s Workplace: A Look at the Founding Fathers’ Personality Types
The founding fathers of the United States were some of the most influential figures in American history. They came from different backgrounds and had different views on politics and society, but they all shared this in common: they were fearless, rebellious, and bold. They were the kind of people who didn’t take no for an […]
National Clean Your Room Day: How Personality Traits Affect Your Cleaning Style
Yes, that’s right; we are going to talk about cleaning your room and personality in this blog. May 10th is National Clean Your Room Day, a day dedicated to the idea that a clean and tidy living space leads to improved mental clarity and overall well-being. While this may seem like a trivial holiday — […]
4 Components of a Dynamic, Welcoming Work Culture: Diversity, Equity, Inclusion and Belonging
There is a growing demand among employees, job seekers, and consumers to work for and with companies that show a commitment to cultivating a diverse culture. Organizations who put in the effort to build this inclusive workforce experience measurable benefits in increased talent pools, greater productivity, and higher profitability. More and more, employees are looking […]
How to Recognize and Address Employee Burnout
April 7th is World Health Day, and 2023 marks the 75th anniversary of its sponsor, The World Health Organization (WHO). This year’s theme is “Health for All.” Each year World Health Day brings us together to focus on global health issues and the rise of diseases caused by increased air pollution, lack of health care […]
Spotlight on Allison Grealis and the Women in Manufacturing® Association (WiM)
Women and manufacturing have come a long way. Do you recognize the name Mary Bittorf? She was one of the first women in the workplace, and it was in a factory, making manufacturing one of the first industries to hire women in the United States in 1905. And that brings us to Allison Grealis. Allison […]
The Omnia Group Celebrates its 38th Year by Partnering with Habitat for Humanity
March 2023 marks The Omnia Group’s 38th anniversary and our 38th year calling Tampa Bay our home. Those who live here know what a special, vibrant community the Tampa Bay area is. We always welcome opportunities to thank our neighbors for making this area so special by giving back in some way. During the pandemic, […]
5 Ways to Manage Codependent Employees
You may cringe when you hear the term “codependent relationship” because the phrase has negative connotations. But, while codependency may cause poor team dynamics and productivity disruptions, it doesn’t have to be that way. In fact, codependent employees can be incredible assets to your company with a bit of attention and guidance from you. Let’s […]
What’s New in Leadership and Management in 2023? Here are 5 Things You Need to Know
For many of us, the last few years have felt like a few decades. The world changed by the minute, and we did our best to keep up. But, while the coming year may be less volatile, we can still expect significant shifts in the business landscape. That means, as leaders, we need to be […]
Want to be a Better Coach and Mentor? Here are 5 Tips You Need to Know
Did you know it’s National Mentoring Month? Me either. I didn’t even know it was a thing. But it got me thinking about the new year and the dreaded “R” word… resolutions. A worthwhile goal for all leaders is to be better at coaching and mentoring. Why? Because one of the most complicated assets of […]
The Only Way to Go is Up? Not necessarily! Redefining Advancement for Your Employees
Many businesses operate under the assumption that the only way for an employee to advance is through a promotion to a management position. After all, the top tiers of most org charts show leadership roles. It is a laudable goal to move toward management if the employee has a genuine interest in, and the natural […]
Is a Difficult Employee Haunting Your Team? These 7 Management Tips Can Help!
Let’s set the scene: It’s a dark and stormy Tuesday. You walk into the office and look out over the workspaces of your staff. They are engaging in their typical banter as they start their day. Everything seems fine, until another member of the department comes through the door. Then the collective demeanor of your […]
The Cost of Nightmare Leadership
Jason, Freddy, Chucky… from horror movies to ghost stories around a campfire, some people like the thrill of a good fright. A few of us have paid real money to watch a psychopathic, knife-wielding doll terrorize full-sized adult people. I’m not saying who, cough cough, but some of us have. Still, we aren’t so thrilled […]
Is Your Management Style Driving People Away?
It’s tough out there. People are reprioritizing what they want at work and leaving jobs that aren’t meeting those needs. We’ve talked a lot about ways to increase engagement and improve retention, but none of that matters if you aren’t taking a close look at your own leadership strengths and weaknesses. We hear, more often […]
There’s No Crying in Sales
Even if you’ve never seen the movie A League of Their Own, it’s likely you’re familiar with the scene where Tom Hanks loses his temper and famously rants, “There’s no crying in baseball!” https://www.youtube.com/watch?v=6M8szlSa-8o. As a sales leader, I’m sure you’ve had a similar feeling and fought back that same sort of emotional reaction when one […]
Managing During a Labor Shortage
With the high cost of employee turnover, there is never a good time to lose someone on your team. But with the Great Resignation or Great Reshuffle (depending on who you ask), it feels more critical than ever to hold onto your employees. This is especially true if you have directly felt the effects of […]
Leadership Solutions: Are you guilty of these 5 management problems?
Before I started work at The Omnia Group, I worked briefly in the marketing department of an investment firm. Looking back, I don’t think my manager (we’ll call her Darla) had much experience as a manager. What she did have was a LOT of energy for marketing and a lot of ideas. When an idea […]
How Chaos Theory and Personality Science Can Make You a Better Leader
Do you remember that scene in Jurassic Park, the original (and best) of course, when Dr. Ian Malcolm played by the talented Jeff Goldblum was explaining chaos theory using drops of water dripping down Dr. Sattler’s hand? Despite dropping the water in the same place each time, subtle, unseen variables shifted the way each drop […]
5 Leadership Traits of the Founding Fathers to Reflect on This Fourth of July
What continues to make the United States the peculiar and incredible place it is lies in the ideas Thomas Jefferson put forth in the Declaration of Independence in 1776, signed 246 years ago this Fourth of July: one does not need to be of a specific religion, race, or lineage to be an American, you […]
The Mid-Year Review: Supporting Employee Wellness
Your employees need guidance, encouragement, and feedback to perform at a high level. And as a leader, it’s your job to make sure your team members get those things consistently. One way you can deliver those essentials is through a mid-year review. Done well, the mid-year review is a low-stress meeting that provides clarity, renews […]
9 Tips to Manage Conflict on a Team
Wouldn’t it be wonderful if everyone on your team got along all of the time? Unfortunately, that’s not reality. When you bring people with diverse perspectives together (which is an overall positive thing), conflict is inevitable. Differences of opinion and personality clashes can quickly escalate, disrupting productivity and eroding morale. That means you need to […]
The Winning Lineup: Using Benchmarking and Assessments to Build a Strong Team
I am a natural enthusiast. Anytime I get caught up in something, I go deep and sideways looking for additional information, original context, and fun facts. As Spring rolls around, my enthusiasm for March Madness kicks in. And this got me going down a path of wanting to know the origin of the term “First […]
Omnia CEO Spotlight: Heather Caswell on Building a Winning Team
It started around a dining room table. Three people, a dictionary, a thesaurus, and four other assessments. The trio wanted to make sure their instrument was different. And as a member of Omnia’s current team, I’m grateful they did. Without that first idea, that first meeting of the minds to make something unique, I wouldn’t […]
5 Ways to Bring out the Best in Your People – Show Them You Care!
Turn on the evening news, read the latest AP wire, or open your Apple News notification and you’re likely to come across someone talking about The Great Resignation. Most likely, as a leader, you’ve had it happen to you and are desperately trying to fill empty seats while struggling to serve your clients with a […]
Organization: 3 Simple Rules for Reaching Your Goals
I’ve tried it all… the home edit, the Marie Kondo method, Pinterest dollar store finds for organization. I’m addicted to anything related to organizing your home and life. My t-shirts are folded in thirds and stacked horizontally, socks are in Ikea drawer organizers, books are arranged by the colors of the rainbow (this one makes […]
Creating a Personal Learning Plan: An intentional path to accomplishing your goals
At the start of any new year, I like to do self-reflection on the year that’s passed and think about what I want to accomplish in the coming year. I’m not big on setting New Year’s resolutions, but I do like setting intentions for the year. With those intentions there are always goals that I […]
Top 13 Actions of Successful Leaders
Whether you’re a front-line manager or a top executive, you have a profound responsibility to your people, your organization, and yourself. Your words and actions can make or break the success of your team, company, and career. Fortunately, you can benefit from the wisdom of the many influential leaders who have come before you. So […]
Holiday Gift Exchange: Sharing Knowledge Tops Our Wish List
The holidays are here… already. Is it just me or do they seem to come around faster and faster every year? While some people are asking for the latest Bluetooth gadgets, meal prep subscriptions, and trendy socks, knowledge sharing tops our wish list this holiday season. As 2021 ends and we look back on the […]
Seasoned Leader, New Team: 6 Surefire Strategies for Success
The turkey is carved, and you’re about to take your first decadent bite of apple sausage stuffing when your uncle asks, “So, how’s the job going?” All of a sudden, fork in midair, you feel a pit in your stomach and forget about the 4 glorious days off ahead of you. You inform Uncle Dale […]
Top 10 Skills and Traits of a Successful Change Leader
The business world is forever in a state of flux, constantly adjusting to societal, economic, environmental, and industry trends. If your company can stay on pace or get ahead, it will remain relevant and competitive. But, if it cannot, it will fade into the background, ultimately becoming obsolete. That means your firm must nimbly, strategically, […]
Exit Strategies When Coaching is Unsuccessful
The term “exit strategy” sounds so polite when we are talking about a failure to bring someone up from the depths of a performance problem, or problems (plural). Is it time to terminate the employer/employee relationship? Well, maybe, but maybe not. There are some questions to ask yourself before you do. First, is this a […]
What Employers can do to optimize each phase of The Employee Lifecycle
This article is the last in a series of blogs our Omnia Team has written about The Employee Lifecycle. I’m honored to wrap up the series with this focus on what employers can do. I often say the employee lifecycle is an equal opportunity and dual ownership experience. The employee owns their part in what […]
Employee Lifecycle versus Employee Experience
This month, we’re focusing on the employee lifecycle. Many articles have been written about it: what are the stages, why is it important, who’s responsible for it? Less emphasis is spent understanding the stages and importance from the employee’s perspective. So today, I have the pleasure of using some great research (Gallup, SHRM (Society for […]
How to Optimize the Employee Lifecycle from Hiring Through Retirement
Your employees are the lifeblood of your business, and your operation would grind to a financially devastating halt without them. To keep your firm stocked with top talent, treat your workforce as your most important asset – because it is. But the royal treatment needs to happen more than once; it’s ongoing throughout the entire […]
Getting Work Done Through Others: The Power of Delegating
As a leader, you have a lot of responsibility on your shoulders. And the truth is, you can’t do it all, even if you want to. That’s why you have a team. To be a successful leader who constantly looks for ways to innovate and grow your business, you have to increase capacity. Yours and […]
The Leader’s Role in Conflict Resolution
People are complicated, and no two of your employees are exactly alike. When you have that many different perspectives in your workplace, conflict is bound to happen. While conflict can sometimes lead to healthy competition and innovation, left unchecked or undirected, it can have damaging effects on the organization. As a leader, the responsibility to […]
Management and Leadership – Why we need both.
Management. Leadership. Though these two terms are used interchangeably, they are not the same at all. Equating management with leadership – so what? Knowing the differences could set your course toward growth and success, whether personal, professional, or organizational. A disclaimer: Below are a few observations and suggestions. The further from the problem, the easier […]
Revolutionize Leadership by Understanding Your Personal Style
Every July, my family heads to the shore. We spend hours at the beach sunning, swimming, cooking out and just generally enjoying each other and a much-needed week or so off from work. It’s all topped off by a big Independence Day bash complete with cornhole competitions and a fishing contest. Whoever catches the biggest […]
Cultivating Your Sales Talent
When your company hits its sales goals, profitability and morale run high. Life at your organization is good, and employees across the firm are optimistic for the future. Success like this doesn’t just happen by accident. It occurs through hiring and developing a top-notch sales team. It happens when you have the right salespeople in […]
Bloom Where You’re Planted? Strive for advancement? Tips for successfully advancing throughout your career.
For my career and my life, I would have to say that both approaches have served me well. As a brand-new salesperson, I had the gall to tell my first sales manager that I expected to spend 5 years being the most successful salesperson I could be and then I would move up to management. […]
Don’t Rely on Luck for Talent Development
In our experience, most successful people attribute their success to hard work, grit, and competence built on some level of talent over time. If luck was a factor, it seems to be coincidental. That said, relying on luck or “the hope method” is a bad strategy when it comes to developing the skill sets and […]
Six Ways to Cultivate a Team Culture
Creating and maintaining a strong company culture is becoming increasingly important. According to BuiltIn.com, 46% of job seekers cite that the company culture is critical when applying for a job. A company that takes the time and effort to create a welcoming and inclusive culture is more likely to retain its employees. Almost half of […]
It’s Not About Setting Goals – Building an Inclusive Culture Drives Results
There is a change in the air, and it is a much-needed change. According to CNN Money, the millennial and Gen Z generations are the most diverse in history. Only 56% of millennials are white, while the baby boomer generation had a whopping 72%. Now is the time to embrace diversity and start making those […]
Keeping Spirits Bright when Times are Tough – How are you doing?
Throughout the challenges this year, the front-line managers have shouldered the burden of carrying out and communicating the tough decisions businesses have made to stay afloat. We’ve had to make difficult decisions about layoffs, furloughs, and reduced hours. Leaders need to conserve energy and take care of themselves.
Courageous Leadership – What’s Important
Many unforeseen changes have occurred in the last 6-8 months, many that are here to stay. One adjustment is the move from a physical office environment to virtual teams. Even with some workplaces reopening, it’s clear that virtual teams are here for the long term. As leaders and employees continue adjusting to this evolving reality, […]
5 Tips to Deal with (or Avoid) Becoming a Bad Manager
I did a quick poll of my friends and coworkers, asking for bad boss horror stories. Most people had relatively tame ones — bosses rechecking their work, being flighty, or generally being unprepared to handle (and therefore explain) the job’s responsibilities. Personally, I experienced situations as strange as an upper manager named Dave who only […]
What Leaders Have Learned During the COVID-19 Crisis
People likely feared it after watching movies about it – but deep down, never imagined it would truly happen. Even when it started to happen, a lot of people were saying “not us” or “not here.” Boy, were we wrong! COVID-19 was declared a pandemic on March 11, 2020, and the world, as we knew […]
Why courage may be the most critical sales quality we need today
Certain traits elevate a salesperson’s success. Through years of conducting personality assessments, The Omnia Group’s data points to 17 distinct types of salespeople made up of various personality traits. Given today’s environment, though, one characteristic stands out above all others, and that’s courage. Sales has never been an easy job, and I think it is […]
Coaching Sales Professionals to be Extraordinary
Fifty-five percent of the people making their living in sales do not have the right skills to be successful. Let that number sink in … over half need more coaching. How many are on your sales team? According to the U.S. Bureau of Labor Statistics, over 14.3 million people are working in sales and related […]
The 4th Quarter Push – Why Personality Traits Matter More Than Ever
Fourth-quarter has always been a huge push for sales teams to finish strong while helping clients spend the year-end budget. This 4th quarter is more critical to the success of so many businesses than we’ve ever seen. It could make or break them. Focusing your team on doing what they do best will make a […]
How to Foster a Winning Dynamic Between Sales and Service
In organizations, we celebrate the sales team for bringing new business to the firm. After all, a company can’t survive for long without revenue. But, on the other side of many org charts sits the isolated, often forgotten, customer service team. This department is usually regarded as a cost center, rather than a company asset. […]
Ten Ways to Manage a Team of Introverts
I stole the following from a meme or maybe a T-shirt: Introverts. We’re here, we’re uncomfortable, and we want to go home. That about sums it up. I’m often uncomfortable around people, and even when I’m enjoying myself, I’m looking forward to being home. I like socializing, but it’s also exhausting. That’s really the crux […]
Leading During Uncertainty
So – it’s August. And usually, in August, about 56 million kids in the US go to elementary, middle, or high school, and the majority of them leave home to do so. But these are not usual times. Instead of the typical hustle and bustle and excitement of the back-to-school season, parents everywhere face difficult […]
Employee Reboarding: 7 Tips for Success
I went back to the office for about a week in June; I needed to get out of the house, and I had a temporary childcare solution. Needless to say, I ran with that opportunity. Currently, we have one employee going into the office daily. Really, he never left (thanks, Steve). And from time to […]
How to Coach Your Team to Cohesion
This week we’re here to help you coach your team through conflict with a focus on cohesion. It’s natural for humans to form teams, and it’s normal for those teams to develop specific dynamics. As a coach, a leader, it’s important to influence those dynamics by setting clear goals, encouraging communication, and emphasizing ways to […]
Pump Up Your Coaching Program with Employee Assessments
As a leader, you’re invested in the growth and development of your team. You know that properly coached employees can achieve your company’s lofty goals and be more engaged while doing so. But — did you know that your coaching efforts could fall flat if you don’t have the right insight about your team members? […]
Bad Management: The Poison that Kills a Team
We’ve spent some time discussing the price paid when a manager hires someone wrong for a job — we know the potentially devastating effects. But what happens when the person unfit for the position is the boss? It’s the next step in the process; if people are promoted or placed in positions where they manage […]
6 Ways to Help a Non-leader Lead
Let’s face it; sometimes people end up in a management position who might not belong in one. It happens for a variety of reasons. Fortunately, not all is lost. There are some things you can do to help a non-leader lead! In fact, it happens all the time: You thought you had the perfect person […]
Stepping up Your Communication Game in Uncertain Times
During times of crisis or uncertainty, your employees count on your empathy and ability to help them cope with current events and ultimately get through to a brighter tomorrow. Unsupported team members are at high-risk for being unmotivated, withdrawn, on edge, or even physically absent. On the flip side, a well-guided team will unify, adapt, […]
10 Strategic Tips for Returning to the Post-COVID-19 Workplace
We recently ran a survey asking the newly remote workforce about their current concerns and barriers to returning to the workplace. We also asked if they had strategies for when initiatives begin to return to the office. With some states reopening and others watching and waiting, we wanted to share our insights to help with […]
4 Tips for Managing Remote Workers
Although some organizations have been managing remote workers for many years, a vast number of companies have been thrown into it recently—without much time for consideration of how this changes management practices. Managing remote workers’ unique challenges is not always immediately evident, which many companies are now learning the hard way. Luckily, there are resources […]
Micromanaging Your Employees – Why it’s Bad and How to Stop
Knowing how much supervision to give an employee can be difficult. If you provide too little oversight and guidance, people could end up feeling lost, unsupported, and unproductive. On the other hand, if you provide too MUCH direction, you could end up micromanaging your team, which often makes people resentful and resistant. The Effects of […]
Handling the Aggressive Manager
Regardless of what industry you’re looking at, there are plenty of people who have to deal with aggressive managers regularly. In most cases, they can’t simply avoid these difficult individuals, especially if they have to work for them! If you work for this aggressive personality type, you probably need answers and solutions to help you […]
Six Ways to Prioritize When Everything is Top Priority
If you enjoy reality shows in which competitors are charged with completing demanding assignments against extremely tight deadlines, you may recognize that the most serious mistakes are made right at the beginning. Because there is so little time, teams rush into the work too quickly. They shortchange the planning step. They fail to collect enough […]
The DOs and DON’Ts of Surprisingly Good Customer Service
We can all think of a time when we have received horrible customer service, right? Unfortunately, poor customer service experiences are usually easier to recall than good examples. For instance, I once had a waiter spill water on me four times…during the same meal. My mother, a teacher, once had to retake an entire series […]
How Shared Leadership Leads to More Effective Management
How power is obtained, maintained, used, and misused is very much a taboo topic at work. However, how leaders deploy power to accomplish objectives can have a critical impact on an organization. Shared leadership techniques have proven to be extremely effective across a wide range of organizations. In its simplest form, power is the ability […]
6 Steps to Improve Listening Skills at Work
The most successful leaders are always looking for ways to improve listening skills. Listening is the foundation of effective communication. The ability to actually hear and understand what is being said is critical to establishing and maintaining workable relationships with coworkers and clients, solving problems, resolving conflicts, and reaching organizational goals. Poor Listening Skills in […]
What is Your Conflict Management Style
Let’s be honest. No one likes conflict management. You’ve got enough on your plate without having to referee what sometimes may seem like playground disagreements among first-graders in the workplace. However, conflict management is always listed as one of the top skills or traits required of leaders. In fact, a Stanford University/Miles Group study revealed […]
Top 5 Reasons to Rehire an Employee
So…you’re considering a previous employee rehire and weighing the pros and cons of bringing them back to your team. Will this decision wind up being a good move or one of those “What the heck was I thinking” situations? The fact is, it largely depends on the specific person you’re reconsidering, the position in question, […]
Tips to Help Your Customer Service Team Make Sales
What? Me? Sell?!! What to do when you want your customer service team to make sales? There is a push to get service people to sell. It makes sense: They have a captive audience and constant contact with potential buyers. Since sales generally come with financial incentives, why don’t more service people naturally take advantage […]
Employee On-boarding More Important Than You Think
New job jitters can often cause your up and coming to A-Players some sleepless nights. The employee onboarding process is something managers often don’t take time to prepare for, setting the new employee up for disaster instead of quickly getting them up to speed on the job. Managers should not be swayed by how experienced […]
Skeptical About Employee Personality Testing? Read This.
As a company leader, you feel confident in your ability to hire and manage talent. After all, you’ve been interviewing candidates and delegating tasks for years, building solid, effective teams. Sure, you’ve had to endure a few inevitable hiccups. Statistically, some employees just don’t work out and some initiatives are bound to fail. So, when […]
Employee Personality Testing: It’s Not as Difficult as You Think
If there were a way to find the types of employees who’ll become excellent leaders, would you do it? If you could quickly recognize the ideal team players who’ll bring the right attitude to your workforce, would you consider using employee personality testing? When you leverage testing results during the hiring process, you have the […]
An Introduction to Employee Personality Testing
Hiring any new employee is stressful, time-consuming, and, sometimes, exhausting. Regardless of the research level that goes into finding a particular person, there are always many unknowns about their successes and shortcomings before they report to work on their first day. Every hiring manager or even the HR department has made hiring mistakes. Reducing hiring […]