6 Tips for Building a Team That Works
Would you like to know how to build a strong team that collaborates more effectively and consistently performs at a high level? Of course, you would! Teams that perform poorly and struggle with accountability are incredibly bad for business. Whether the reason for the poor performance is conflicting personalities, mismatched skillsets, appreciable gaps in knowledge, […]
Six Ways Cognitive Assessments Add Value to the Hiring Process
If you have First off, what are cognitive assessments? Simply put, a cognitive assessment test measures an individual’s ability to think critically. By focusing on crucial mental processes, these tests can evaluate the subject’s ability to reason, solve problems, comprehend ideas, and learn quickly. They are distinct from behavioral assessment tests, which are also an […]
What is Personality or Pre-Employment Testing?
Hiring a new employee is one of the biggest challenges organizations face regularly. According to research by the Society for Human Resource Management (SHRM), it takes an average of 42 days to fill an open position at the sizable cost of $4,129 per hire. With the average turnover rate around 19 percent, developing strategies that […]
The DOs and DON’Ts of Surprisingly Good Customer Service
We can all think of a time when we have received horrible customer service, right? Unfortunately, poor customer service experiences are usually easier to recall than good examples. For instance, I once had a waiter spill water on me four times…during the same meal. My mother, a teacher, once had to retake an entire series […]
Employee Development in Today’s Landscape: What Employees Want!
Providing employee development opportunities is one of the most important moves an organization can make to improve employee retention. A 2018 LinkedIn Learning report found that a shocking 94 percent of employees said they would remain with a company longer if it did more to invest in their career development. Considering that more employees quit […]
How to Deliver a Painless 90-Day Employee Performance Evaluation
[lmt-post-modified-info] 90-Day Employee Performance Evaluations: 9 Tips for Making Them (Relatively) Pain-Free Imagine that you’ve just landed a new job. You’re thrilled, excited, and ready to dive in headfirst. But as you walk through the door on your first day, you’re greeted with confusion, chaos, and a whole lot of unanswered questions. Suddenly, what you […]
6 Steps to Improve Listening Skills at Work
The most successful leaders are always looking for ways to improve listening skills. Listening is the foundation of effective communication. The ability to actually hear and understand what is being said is critical to establishing and maintaining workable relationships with coworkers and clients, solving problems, resolving conflicts, and reaching organizational goals. Poor Listening Skills in […]
Top 5 Reasons to Rehire an Employee
So…you’re considering a previous employee rehire and weighing the pros and cons of bringing them back to your team. Will this decision wind up being a good move or one of those “What the heck was I thinking” situations? The fact is, it largely depends on the specific person you’re reconsidering, the position in question, […]
How Employment Assessments Fit Into the Hiring Process
As a hiring manager, you’ve probably seen it all… the no-shows, the ones who walk in late as if they are on time (no explanation, no apology), the ones who can’t answer a single question thoroughly, to the ones who spend a very, very long time answering your first question. I once started an interview […]
Employee Attrition Vs. Employee Turnover: What to Do About Both
Losing employees can be costly for your business and stressful for your HR department, management team, and other team members who have to take on the workload they’ve left behind. There are different reasons why an employee might leave your organization, but those reasons will usually fall under two main categories—employee attrition and employee turnover. […]
